Hardware Engineer
AI summary
Moniepoint Incorporated is hiring a Hardware Engineer (Repair Centre) in Lagos to serve as the technical authority within a repair centre. The role focuses on ensuring repaired terminals meet quality standards, training technicians, root-causing rework and rejection issues, and overseeing repair quality metrics. This is a hands-on engineering leadership position bridging repair operations and quality governance.
- Technical authority role embedded within a terminal repair centre in Lagos
- Accountability for repair quality metrics including rework rate and field return rate
- Responsible for technician training, skills matrix, and onboarding
- Root-cause analysis of rework patterns and QA rejections
- First-line escalation for complex or intermittent faults
- Oversight of work tools, ESD discipline, and BTR deprecation spot-checks
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in driver, motorista, Hardware EngineerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hardware Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Moniepoint Incorporated and the role in Not specified.
- Add concrete examples related to driver, motorista, Hardware Engineer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hardware Engineer role in driver, motorista?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Moniepoint Incorporated before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Hardware Engineer at Moniepoint Incorporated ⏲ Aug 28, 2026, 1:08 PM ⋕ View all Banking & Financial Services jobs Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale. We are recruiting to fill the position below: Job Title: Hardware Engineer Location : Lagos Role Purpose The Hardware Engineer (Repair Centre) is the technical authority embedded within a repair centre. This role bridges the gap between hands-on repair operations and engineering-level quality governance. It exists to ensure that every repaired terminal leaving the centre is fit for redeployment, that technician capability continuously improves, and that quality failures are understood, root-caused, and eliminated. Key Responsibilities: Technician Training & Capability Development: Conduct ongoing skills assessments and refresher training, with focus areas driven by rework data and QA rejection trends Maintain a Technician Skills Matrix per individual, track competency by terminal model and repair category Train QA on terminal test Deliver structured onboarding training for new repair technicians covering: terminal architecture, common fault patterns, repair procedures, ESD discipline, and work-tool usage for each supported model Provide real-time technical training. Rework & Rejection Analysis: Investigate and address recurring rework patterns, determine whether root cause lies in technician skill, spare-part quality, work-tool condition, or repair procedure gaps Review QA rejections categorise by fault type, terminal model, repair type, and responsible technician Track rework rate per technician and per terminal model; identify any individual or model exceeding acceptable rework thresholds Escalate systemic issues to the HE Manager Technical Issue Supervision & Escalation: Supervise and guide diagnosis of complex or intermittent faults; determine whether a unit should be repaired, re-routed, or nominated for deprecation Liaise with the OEM evaluation team and spare-parts procurement on technical issues that may originate from components or firmware rather than the repair process Document all escalated technical issues with RCA outcome and corrective action taken. Act as first-line technical escalation for any fault or behaviour that repair technicians or QA cannot resolve or categorise Overall Repair Quality: Hold accountability for the quality metrics of the repair centre: rework rate, 30/60/90-day field return rate for repaired terminals, and refurbished spoil rate contribution Serve as the primary quality point-of-contact for the repair centre within the Hardware Engineering department Conduct regular quality audits of the repair center — process adherence, workstation cleanliness, ESD discipline,and tool usage. Work Tools & Workstation Management: Escalate delays in tools replacements or additions; do not allow tool shortfalls to persist as a silent contributor to repair quality failure. Conduct periodic work-tool condition checks — verify tools are functional, calibrated where required, and used correctly; reject or replace any tool that is degraded or misused Maintain a calibrated inventory of all repair work tools: confirm each technician's bench is equipped with the correct tools for their assigned terminal models Train technicians on correct tool usage and enforce tool discipline (e.g. correct soldering iron temperatures, proper use of ESD mats and wrist straps, torque driver settings for screws) Deprecation Spot-Check (BTR Oversight): Work closely with the BTR Technician to align on deprecation criteria and ensure consistent, evidence-based write-off decisions across the centre Review and spot-check all terminals nominated for Beyond Repair (BTR) deprecation to confirm only genuinely non-repairable units are being written off Track the deprecation rate and flag unusual spikes to the Head of HE as a potential indicator of skill gaps, or parts availability issues. Challenge and return to repair any unit where a viable repair path exists; document justification for each spot-check decision Spare Parts & Components RCA: Maintain a parts quality log tracking batch numbers, failure rates, and disposition decisions (reuse, quarantine, return to supplier) Escalate insufficient or unavailability of spare part that contributes to repair quality or efficiency Investigate and document any quality issues arising from spare parts: infant mortality, high failure rates on specific batches, or recurring post-repair failures linked to component quality Manage spare parts usage to ensure minimal consumption while maintaining repair quality, Investigate and address high usage of spare parts. Provide technical input to the OEM/procurement team on part performance; recommend acceptance criteria or supplier changes where supported by failure data Technical Support: Provide direct technical support to repair technicians, QA, Part Assessment Technicians, and BTR Technicians on any hardware and firmware. Qualifications & Experience: Required: Minimum of an OND / HND or B.Sc. in Electrical/Electronics Engineering, Computer Engineering, or related field Practical knowledge of hardware troubleshooting and tools: PCB,battery systems, and firmware Experience: training or coaching junior technicians in a hands-on workshop environment Ability to read fault data, identify patterns, and communicate findings clearly in written form. Minimum of 2 years of experience: in electronic device repair, field service, preferably in POS terminal, mobile, or fintech hardware Preferred: Experience: with work-tool management and ESD discipline in a repair environment. Prior experience: in a multi-model repair centre covering volume terminal repair Familiarity with RCA of hardware failure How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State Hardware Engineer job vacancies in Nigeria