Telesales Officer

AI summary

Telesales Officer at BlueWave New Energy Technology Nigeria Company Limited in Lagos. Full-time onsite role converting sales leads into orders via phone and WhatsApp. Requires BA/BSc/HND or OND and sales experience.

• Full Time Onsite role in Lagos
• Convert sales leads via phone and WhatsApp
• Individual sales and conversion targets
• Reports to Telesales Supervisor / Sales Manager

Description

Telesales Officer at BlueWave New Energy Technology Nigeria Company Limited July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Telesales Officer at BlueWave New Energy Technology Nigeria Company Limited . This is the link: https://www.myjobmag.com/job/telesales-officer-blue-wave-new-energy-technology-nigeria-company-limited-i?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Telesales Officer at BlueWave New Energy Technology Nigeria Company Limited View Jobs in Engineering / Technical / View Jobs at BlueWave New Energy Technology Nigeria Company Limited Posted: Jul 20, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Blue Wave New Energy Technology Nigeria Company Limited is an innovative new energy company headquartered in Nigeria, committed to providing economical and sustainable power energy solutions to the African continent. The company was founded in 2023 and is headquartered in Lagos, with R&D and manufacturing centres in Jiangxi, China. Read more about this company Telesales Officer Job Type Full Time , Onsite Qualification BA/BSc/HND , OND Experience Location Lagos Job Field Sales and Business Development Department Sales Department / Call Centre Reports To Telesales Supervisor / Sales Manager Main Objective Convert sales leads into orders through telephone calls and WhatsApp follow-up This is a sales position, not a general customer-service role. The successful candidate will be responsible for individual sales and conversion targets. Key Responsibilities Outbound Sales Calls Call potential customers from company-provided lead lists. Contact customers generated through advertising, social media, retail stores, exhibitions, referrals, and dealer channels. Identify customers’ power problems, product requirements, budgets, and expected purchase timelines. Introduce BlueWave inverters, lithium batteries, portable power stations, and solar energy storage solutions. Professionally handle customer questions and objections. Customer Needs Assessment During each call, the Telesales Officer should identify: Whether the customer is a residential user, commercial customer, installer, or dealer. Whether the customer currently uses grid power, a generator, solar power, or another energy source. Whether the customer’s main problem is power outages, high diesel costs, high electricity bills, or insufficient backup power. Whether the customer requires equipment only, installation services, or an installment-payment plan. The customer’s budget, decision-maker, location, and expected purchase date. Lead Conversion Follow up consistently with interested customers. Send product information, quotations, photos, videos, and payment details. Arrange customer visits to the office, showroom, or project site. Refer engineering customers to the appropriate sales engineer for load assessment or site inspection. Encourage customers to pay a deposit, down payment, or full payment. Follow up with customers who have not purchased and record the reason for non-conversion. Maintain a clear next action for every active customer. WhatsApp Sales Follow-Up Send approved product information and quotations through WhatsApp. Maintain professional and organized customer communication. Follow up according to the customer’s buying stage. Share approved promotional offers, financing information, and energy solutions. Avoid excessive or unplanned messages that may disturb customers. Customer Data and CRM Management Record every customer call, requirement, objection, and follow-up action in the CRM system or approved company tracking sheet. Correctly classify each customer under the appropriate sales stage: New Lead → Contacted → Qualified Requirement → Quotation Sent → Appointment Booked → Awaiting Payment → Sold → Follow-Up Later / Invalid Ensure customer records are complete, accurate, and traceable. Submit daily telesales reports. Protect all company and customer information. Customer Retention and Repeat Sales Conduct customer satisfaction follow-up after purchase. Identify additional product, battery expansion, or upgrade requirements. Encourage customer referrals and repeat purchases. Refer technical complaints to the technical support or after-sales department. Follow up to confirm that reported issues have been properly resolved. Qualifications and Requirements Minimum Requirements OND, HND, or Bachelor’s degree. Previous experience in telesales, call-centre operations, customer service, or direct sales. Ability to use telephone systems, WhatsApp, Excel, CRM software, and basic office applications. Clear, polite, confident, and persuasive communication skills. Ability to work under sales targets, call-volume targets, and conversion-rate targets. Must be available to work on-site in Lagos. Strong customer follow-up and record-keeping ability. Preferred Experience Candidates with experience in any of the following industries will have an advantage: Solar energy, inverters, lithium batteries, or energy storage Consumer electronics, mobile phones, or home appliances Real estate, insurance, financial services, or installment-payment businesses E-commerce, call-centre sales, or fast-moving consumer goods B2B dealer development or commercial project sales Required Personal Qualities Comfortable making frequent sales calls. Able to remain confident after customer rejection. Able to identify genuine purchasing interest quickly. Skilled at asking relevant questions rather than only reading a sales script. Strong follow-up discipline and closing mindset. Honest, punctual, responsible, and target-driven. Able to take ownership of assigned leads and sales results. Key Performance Indicators KPI Minimum Standard Daily outbound calls At least 80 Daily meaningful customer conversations At least 25 Daily new qualified leads At least 8 Customer-record completion rate At least 95% On-time quotation follow-up rate At least 95% Qualified lead conversion rate At least 6% Customer appointments or visits Based on monthly target Personal sales revenue Based on monthly sales target Definition of a Meaningful Customer Conversation The following do not count as meaningful conversations: The call was not answered. The customer immediately ended the call. The telephone number was incorrect. The officer did not assess the customer’s needs. No next follow-up action was agreed or recorded. A meaningful customer conversation must include: Confirmation of the customer’s identity. Identification of the customer’s basic requirement. Assessment of the customer’s level of interest. Agreement on the next action. Complete recording of the conversation. Compensation and Career Development BlueWave offers: Basic salary Sales commission Monthly performance incentives Product and sales training Career-development opportunities Career Path Telesales Officer → Senior Telesales Officer → Telesales Team Leader → Telesales Supervisor → Call Centre Manager Employment and Compliance Requirements Customer information must be treated as confidential. Company leads must not be transferred, deleted, copied, or used for personal business. Employees must not offer unauthorized prices, discounts, credit terms, or commitments. False call records, fake customer leads, and false sales reports are prohibited. All customer communication and follow-up activity must be recorded. Employees must comply with company sales procedures, pricing policies, and reporting requirements. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward the below to: hr@bluewave.top using the position as subject of email. Applicants should submit: Updated CV Current residential address Details of telesales or relevant sales experience Products previously sold and personal sales achievements Earliest available starting date Build your CV for free. Download in different templates. Apply Now Share Save Email Report Get new Sales and Business Development jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at BlueWave New Energy Technology... 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