Guest Service Agent
AI summary
Grand Maridos hotel is hiring a Guest Service Agent to manage front desk operations including guest check-in and check-out, reservation inquiries, payment processing, and guest requests. The role requires 2-7 years of experience and a BA/BSc/HND qualification, with a salary range of ₦50,000 - ₦100,000/month.
- Front desk role handling check-in, check-out, and reservations
- Salary range of ₦50,000 - ₦100,000 per month
- Requires 2-7 years of experience and BA/BSc/HND
- Located in Oyo, Nigeria
- Full-time position in hospitality industry
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦50,000 - ₦100,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in hospitality, part_time, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Grand Maridos and the role in Not specified.
- Add concrete examples related to hospitality, part_time, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Service Agent role in hospitality, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Grand Maridos before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Grand Maridos provides the perfect mix of business and leisure in an environment that offers a unique blend of decorum and easy access to the city With over 40 rooms of different sizes furnished to give you true comfort and luxury. A conference hall with a capacity of up to 250 people, for any events, with 1 restaurant that serves local and foreign delica... Guest Service Agent Job Type Full Time Qualification BA/BSc/HND Experience: 2 - 7 years Location Oyo Job Field Food, Beverage and Hospitality Salary Range ₦50,000 - ₦100,000/month Welcome guests at arrival, process check-in using the property management system, and communicate room and property details Process checkouts: review the folio with the guest, resolve billing questions, process final payment, and collect room keys Handle reservation inquiries and booking modifications by phone, email, and walk-in throughout the shift Respond to in-stay guest needs including extra linens, late checkout requests, noise complaints, and maintenance needs Communicate guest special requests and preferences to the appropriate departments — housekeeping, F&B, maintenance Process payment methods including credit cards, advance deposits, loyalty reward redemptions, and corporate billing accounts Manage the cash drawer through the shift and complete an accurate balance at shift end Coordinate room inventory with the housekeeping supervisor to ensure accurate room status and assignment accuracy Provide knowledgeable recommendations for local dining, attractions, and transportation options Document shift activity in the log and prepare a complete handover for the incoming agent or supervisor Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: hr@grandmaridos.com using the position as subject of email. Build your CV for free. Download in different templates.