Customer Service Representative (French Speaking)
AI summary
Avetium Outsourcing Limited is hiring a French-speaking Customer Service Representative in Lagos, Nigeria. The role involves handling inbound and outbound calls, resolving customer issues, and meeting call centre KPIs in a full-time position. Candidates need OND/NCE, fluency in French and English, and 1–3 years of experience.
- Full-time customer service role in Lagos
- Requires fluency in both French and English
- 1–3 years experience needed, OND/NCE minimum
- Call centre KPIs and shift work expected
- Apply via Avetium Consult Limited Zoho form
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, part_time, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative (French Speaking) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Avetium Outsourcing Limited and the role in Not specified.
- Add concrete examples related to call_center, part_time, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative (French Speaking) role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Avetium Outsourcing Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Read more about this company Customer Service Representative (French Speaking) Job Type Full Time Qualification NCE , OND Experience: 1 - 3 years Location Lagos Job Field Customer Care, Success and Service Key Responsibilities: Handle inbound and outbound customer calls professionally and efficiently. Communicate fluently with customers in French and English. Respond to customer enquiries, complaints, and requests promptly. Provide accurate information on products, services, and processes. Resolve customer issues or escalate complex matters appropriately. Maintain accurate records of customer interactions and transactions. Follow approved call scripts, procedures, and quality standards. Achieve assigned call centre KPIs, including service quality, productivity, and customer satisfaction. Maintain confidentiality of customer and company information. Participate in required training and coaching sessions. Perform other duties as assigned by the Team Lead. Job Requirements: Minimum of OND/NCE or equivalent qualification. Fluency in French and English, both spoken and written. Previous experience: in a call centre, customer service, or BPO environment is an advantage. Strong communication and interpersonal skills. Good listening, problem-solving, and customer-handling skills. Proficiency in using computers and basic customer service applications. Ability to work under pressure and meet performance targets. Ability to work effectively in a team and adapt to shift schedules. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Avetium Consult Limited on forms.zohopublic.com to apply Build your CV for free. Download in different templates.