CCTV Operator

AI summary

SIMS Nigeria Limited is hiring a CCTV Operator to monitor surveillance screens in real time, protect employees, customers, facilities, and company assets, identify suspicious activity, manage footage, and support security teams. The role requires strong observation skills, calmness under pressure, and basic CCTV system knowledge.

• Real-time CCTV monitoring and surveillance across assigned areas
• Incident detection, reporting, and footage preservation for investigations
• B.Sc or HND in Computer Science, Security Management, Criminology, IT, or related field preferred
• Previous CCTV monitoring or security operations experience is an advantage
• Basic knowledge of CCTV surveillance systems and monitoring equipment required

Original source description

The CCTV Operator monitors multiple surveillance screens in real time to protect employees, customers, facilities, inventory, and company assets. The role involves identifying suspicious activity, tracking incidents, operating cameras remotely where applicable, reporting security concerns, and managing CCTV footage. The ideal candidate must be observant, detail-oriented, patient, quick-thinking, and able to remain calm under pressure. Key Responsibilities: CCTV Monitoring and Surveillance: Monitor multiple CCTV screens and assigned surveillance areas continuously. Operate cameras remotely to pan, tilt, zoom, or change positions where applicable. Identify suspicious behaviour, unauthorised access, theft, vandalism, accidents, and other unusual activities. Track persons or incidents across surveillance areas and communicate relevant details to security personnel. Check camera coverage and report faulty, damaged, or poorly positioned cameras. Incident Detection and Response: Detect and promptly report security breaches, suspicious activities, and emergencies. Provide security personnel with accurate information on incident location, timing, persons involved, and movements. Liaise with security teams and relevant authorities to support incident response. Review and preserve relevant footage for investigations. Access and Security Control: Monitor movement within the premises and report unauthorised access. Monitor key access points and report unusual movement of people, goods, equipment, or inventory. Support the prevention and detection of theft, fraud, vandalism, and other security violations. Incident Reporting and Documentation: Maintain accurate records of security incidents and unusual occurrences. Prepare CCTV monitoring and incident reports with relevant details and actions taken. Record and escalate equipment faults, technical issues, and unresolved security concerns. CCTV Footage Management: Retrieve, review, store, and preserve CCTV footage for authorised investigations. Protect recordings from unauthorised access, deletion, or alteration. Provide footage to authorised management, investigators, or relevant authorities in line with company procedures. Maintain confidentiality of all surveillance recordings. Equipment and Technical Monitoring: Conduct routine checks on cameras, monitors, recording systems, and related equipment. Report camera failures, poor image quality, recording interruptions, and system faults promptly. Liaise with IT or technical teams to resolve CCTV-related issues. Security and Emergency Support: Support security personnel during emergencies by providing real-time CCTV information. Assist in tracking individuals and providing relevant footage during investigations. Maintain heightened alertness during high-risk activities and sensitive operations. Confidentiality and Data Protection: Maintain strict confidentiality of CCTV footage and security information. Prevent unauthorised access, use, or disclosure of surveillance recordings. Follow company CCTV, privacy, and data protection policies. Coordination and Communication: Maintain clear communication with security personnel, supervisors, management, and relevant departments. Provide accurate incident information and support investigations and emergency response. Escalate security concerns promptly. Compliance and Operational Discipline: Follow company security, safety, CCTV, and data protection procedures. Maintain punctuality, alertness, professionalism, and confidentiality. Perform other security duties assigned by management. Key Requirements: Possess a B.Sc or HND in Computer Scienceor equivalent qualification in Security Management, Criminology, Computer Science, Information Technology, or a related field is an advantage. Previous experience: in CCTV monitoring, security operations, surveillance, loss prevention, or a related role is preferred. Basic knowledge of CCTV surveillance systems and security monitoring equipment. Ability to operate CCTV monitoring and recording systems. Good observation and attention-to-detail skills. Strong communication and incident-reporting skills. Ability to remain alert and focused for extended periods. Ability to work under pressure and respond appropriately to emergencies. Good computer literacy and basic knowledge of Microsoft Office applications. High level of integrity, discretion, and confidentiality. Ability to work shifts, weekends, public holidays, and extended hours when required. Strong sense of responsibility and commitment to workplace security. Preferred Competencies: Vigilance and attentiveness Strong observation skills Excellent attention to detail Integrity and trustworthiness Quick decision-making Logical thinking and problem-solving Incident management Communication skills Report writing Confidentiality Patience and perseverance Emotional stability Teamwork and collaboration Basic technical troubleshooting Ability to work independently Strong sense of responsibility Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV to: employment@simsng.com using the Job Title and Location as the subject of the email Build your CV for free. Download in different templates.