Admissions Counselor
AI summary
Astria Learning, an edtech company partnering with universities to deliver digital learning solutions, is hiring a remote Admissions Counselor in Nigeria. The role involves guiding prospective students from initial inquiry through enrollment via phone, WhatsApp, and email outreach, processing applications, providing counseling support, and managing fee collection. The position requires strong communication skills, CRM proficiency, and 1–2 years of telesales or customer-facing experience.
- Remote role with flexible hours supporting students across time zones
- First point of contact for prospective students from inquiry to enrollment
- Uses phone, WhatsApp, and email for daily outreach and follow-up
- Bachelor's degree preferred but not required with equivalent experience
- 1–2 years telesales, call center, or customer-facing experience required
- CRM tools like Zoho or Salesforce experience needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Admissions Counselor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Astria Learning and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Admissions Counselor role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Astria Learning before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Admissions Counselor at Astria Learning ⏲ Aug 12, 2026, 8:01 AM ⋕ View all Graduate Trainee & Internship jobs Astria Learning is an edtech company that partners with universities and institutions to deliver digital learning solutions — from online program development and learning management platforms to digital libraries and student enrollment services. Our mission is to help institutions expand access to quality education: at scale. We are recruiting to fill the position below: Job Title: Admissions Counselor Location : Nigeria Summary In this role, you will be the first point of contact for prospective students, guiding them from initial inquiry through to enrollment and helping them take a meaningful step toward their academic goals. We are looking for a motivated and empathetic Admissions Counselor to join our remote Admissions team. What you'll do Prospective student engagement: Respond promptly and professionally to all inquiries with a supportive, solution-oriented approach. Conduct daily outreach to prospective students via phone, WhatsApp, and email, introducing programs and encouraging applications. Deliver clear, accurate, and compelling information about academic offerings, enrollment timelines, and financial requirements. Application processing: Assess initial eligibility and keep applicants informed throughout the review process. Review submissions for completeness, flag missing information, and communicate next steps clearly. Guide applicants through completing required forms and submitting supporting documentation. Counseling and support: Clarify program structures, fee schedules, deadlines, and enrollment expectations in a straightforward and supportive manner. Provide personalized guidance throughout each applicant's admissions journey, addressing individual concerns at every stage. Fee and deposit collection: Follow up consistently to facilitate timely payments and coordinate with the Finance team to confirm completion and escalate any issues. Explain payment procedures for enrollment fees and deposits clearly and transparently. Follow-up and relationship management: Maintain proactive, structured follow-up communication with every assigned lead. Apply relationship-nurturing techniques to build trust, improve engagement, and increase lead-to-enrollment conversion rates. Data entry and reporting: Submit regular progress reports on lead status, payment tracking, and enrollment outcomes to the Senior Admissions Counselor. Record all student interactions, application status updates, and payment confirmations accurately in the CRM. What we're looking for Strong verbal communication skills, including the ability to handle objections and build rapport over the phone and via messaging platforms. A goal-driven, detail-oriented mindset and a genuine commitment to student success. Comfort working independently in a remote, fast-paced environment, including flexible hours to support students across different time zones. High ethical standards and a strong respect for student data privacy. Proficiency with CRM tools (e.g., Zoho, Salesforce) and communication platforms such as WhatsApp and ManyChat. Excellent organizational skills with the ability to manage multiple leads and follow-ups simultaneously. A Bachelor's Degree in Business, Communications, Marketing, Education, or a related field — preferred but not required in lieu of equivalent experience. At least 1–2 years of experience: in telesales, a call center, or a customer-facing service role. Nice to have: Prior experience: in admissions, student recruitment, or educational services. Familiarity with the higher education: landscape in Ghana and the broader sub-Saharan Africa region. Experience: working with multilingual or multicultural student populations. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Admissions Counselor job vacancies in Nigeria