Front Desk / Customer Service Officer

AI summary

Nepal Energies Limited is hiring a Front Desk / Customer Service Officer for its Ikoyi, Lagos office on a full-time basis. The role involves managing reception duties, visitor access, correspondence, meeting-room bookings, and administrative support while upholding company policies and confidentiality. Interested candidates should send their CV to careers@nepalgroupng.com by 9th September, 2026.

• Full-time front desk and customer service role in Ikoyi, Lagos
• Reception, visitor management, and administrative support duties
• Requires handling correspondence, calls, and meeting-room coordination
• Strict confidentiality and adherence to company policies required
• Apply by emailing CV to careers@nepalgroupng.com by 9th September, 2026

Original source description

Front Desk / Customer Service Officer at Nepal Energies Limited ⏲ Aug 26, 2026, 9:06 AM ⋕ View all Oil & Gas jobs Nepal Energies is a leading player in the Downstream, midstream and upstream sector of the oil and gas industry in country, we have branches cut across different regions in the country and across africa We are recruiting to fill the position below: Job Title: Front Desk / Customer Service Officer Location: Ikoyi, Lagos Employment Type: Full-time Key Responsibilities: Receive and appropriately distribute correspondence, documents, parcels and courier items. Monitor front-office stationery and consumables and raise requests for replenishment when required. Ensure all front-desk activities are carried out in accordance with Company policies, procedures and applicable regulatory requirements. Notify the appropriate employee when a visitor arrives and coordinate access with the Security team. Ensure visitors comply with applicable Company security, identification and HSSE requirements: before accessing restricted areas. Maintain accurate visitor records and coordinate visitor access in line with Company security procedures. Support emergency response and evacuation procedures as required. Support the reception and administrative arrangements for management meetings, client visits, regulatory engagements and corporate events. Receive and professionally welcome clients, visitors, contractors, vendors, consultants and other stakeholders. Coordinate meeting-room bookings and support arrangements for internal and external meetings. Maintain strict confidentiality when handling Company, employee, client or commercially sensitive information. Provide administrative support to the Administration and HR functions as required. Perform other duties reasonably assigned by the Supervisor or Management. Liaise with Security, Facilities, Administration and other relevant departments to resolve front-office issues promptly. Provide basic information to visitors and direct enquiries to the appropriate department or personnel. Receive and appropriately escalate complaints, unusual incidents, security concerns or emergency situations. Manage courier services and ensure proper documentation and acknowledgement of deliveries. Maintain accurate records of incoming and outgoing correspondence, visitor logs and other front-office documentation. Manage the reception area and ensure it consistently reflects the Company's professional corporate image. Answer, screen and direct incoming calls promptly and professionally. How to Apply Interested and qualified candidates should send their CV to: careers@nepalgroupng.com using the Job Title and Location as the subject of the email (e.g,–Front desk/ Customer Service Officer Ikoyi). Application Deadline: 9th September, 2026. View all Jobs in Nigeria Ikoyi and 1 other location Ikoyi , Lagos State Front Desk / Customer Service Officer job vacancies in Nigeria