Collection / Members Services Officer
AI summary
Work Dey HR Services is hiring a Collection/Members Services Officer in Abuja, Nigeria. The role focuses on managing instalment collections, coordinating service delivery across departments, and maintaining strong client relationships. The position offers a monthly salary of N100,000 and requires a Bachelor's degree in Business Administration, Finance, Marketing, or a related field, with prior experience in collections, customer service, or membership management considered an advantage.
- Based in Abuja, Nigeria
- Monthly salary of N100,000
- Focus on instalment collections and member relations
- Requires Bachelor's degree in Business Administration, Finance, Marketing, or related field
- Experience in collections, customer service, or membership management is an advantage
- Application deadline is 20th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collection / Members Services Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Work Dey HR Services and the role in Abuja.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collection / Members Services Officer role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Work Dey HR Services before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The successful candidate will be responsible for managing instalment collections, serving as the primary liaison between clients and internal departments, and maintaining strong member relationships to ensure seamless service delivery. We are seeking a proactive and detail-oriented Collection/Members Services Officer to join our team in Abuja. Key Responsibilities: Service Coordination: Ensure smooth collaboration across departments to deliver excellent client service. Client Liaison: Act as the main point of contact between clients and internal service teams to resolve inquiries and coordinate requests. Member Relations: Build and maintain strong ongoing relationships with clients while effectively handling account communications. Reporting: Maintain accurate records of collections and client interactions, providing updates to management. Instalment Collections: Proactively manage and collect scheduled payment instalments from clients, ensuring accurate tracking and timely follow-ups. Qualifications & Requirements: Strong communication, negotiation, and interpersonal skills. Bachelor’s Degree in Business Administration, Finance, Marketing, or related fields Prior experience: in collections, customer service, or membership management is an advantage. High level of organization and attention to detail. Demonstrated ability to collaborate smoothly across internal operational teams. Personal Attributes: Customer Orientation: Focused on delivering excellent service and maintaining client satisfaction. Integrity: Upholds confidentiality and ethical standards. Resilience: Ability to manage challenging client interactions professionally. Problem-Solving: Skilled in resolving client issues quickly and effectively. N100,000 monthly. How to Apply Interested and qualified candidates should send their CV to: career.wsl@gmail.com using ' "Application – Collection/Members Services Officer (Abuja)'' as the subject of the email. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Abuja