Regional Phone Business Manager - Retail (Mid North)
AI summary
Sun King is hiring a Regional Phone Business Manager - Retail to oversee Sun King Shops and Partner Stores across the Mid North region of Nigeria. The role focuses on driving store productivity, sales quality, inventory management, collections performance, and PSE supervision. Candidates need an HND/BSc in a Business-related field with 4+ years of retail sales, telco/device retail, or multi-store operations experience.
- Owns regional retail PayGo phone business performance across Sun King Shops and Partner Stores
- Manages PSE recruitment, onboarding, coaching, and multi-site supervision
- Requires HND/BSc in Business-related field with 4+ years retail or multi-store experience
- Involves collections, credit management, and inventory control for low-income customer segment
- Willingness to travel across the assigned region is required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Regional Phone Business Manager - Retail (Mid North) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Sun King (Formerly Greenlight Planet) and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Regional Phone Business Manager - Retail (Mid North) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Sun King (Formerly Greenlight Planet) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The role manages the network of Sun King Shops and qualified Partner Stores across the region and supervises the PSEs (Phone Sales executive) staffing them; driving store productivity, sales quality, repayment performance, and merchandising standards. The Phone Business Manager - Retail owns the performance of Sun King's Retail PayGo Phone business at regional level. It is the execution layer of the retail channel: converting onboarded outlets into consistently productive, portfolio-healthy selling points, and making the interface with the region's agent-channel management work without duplication or conflict. What you would be expected to do Store Network Performance - own regional sales delivery across all Sun King Shops and Partner Stores; track daily sales per store; diagnose and fix unproductive outlets fast; recommend activation, remediation, or exit for stores that fail productivity or portfolio thresholds, using the Partner Store Assessment framework for every new outlet before it trades. Inventory & Merchandising - manage stock across stores: requisition, secure custody, reconciliation, and inter-store balancing, with replenishment gated on store portfolio quality; enforce brand merchandising, POS display, pricing, and contractual compliance in every outlet; zero tolerance on stock variance. Partner Relationships & Reporting — maintain strong working relationships with partner store owners, resolving operational issues before they become commercial ones; coordinate with regional agent-channel management so retail and agent activity complement rather than cannibalise; submit accurate weekly reports on deadline; feed field intelligence; rival retail financing plays, pricing pressure, customer objections; up the channel. Sales Quality & Collections - own origination quality at store level: customer screening, documentation, approved financing terms; monitor FPD and store-level PAR30 daily; execute follow-up procedures on arrears with the call centre and field ; escalate outlet-level risk patterns (mis-selling, cluster delinquency, fraud indicators) to the Phone Business Manager – Retail with evidence. PSE Management & Development - recruit, onboard, and supervise PSEs per Sun King HR guidelines; ensure Litmos certification within 2 weeks of onboarding; run weekly store visits and structured coaching (pitch, PayGo value proposition, financing language, platform use); manage rosters, coverage, and PSE performance reviews; maintain optimum headcount. You might be a strong candidate if you Willingness to travel across the region. Deep knowledge of collections processes and credit management in a low-income customer segment. Strong retail floor management and multi-site supervision; relationship management with store owners. Know the assigned region's retail corridors and trade clusters. Have PAYG, device financing, or installment-credit exposure (solar an advantage, not a requirement). Hold an HND / BSc Degree in a Business-related field with 4+ years' experience: in retail sales, telco/device retail, or branch/multi-store operations. Digital literacy — CRM, Looker, stock tools; coaching and communication strength; disciplined with data. Have managed in-store sales staff across multiple locations. Excellent evaluation skills with proficiency in using data to drive resolutions (Excel, CRM tools). How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Abuja