Call Center Officer
AI summary
Bluewave New Energy Technology Nigeria Company Limited is hiring a Call Center Officer in Ikeja, Lagos on a full-time basis. The role involves customer engagement, verification, cross-functional collaboration with after-sales and new media teams, and monitoring call center performance metrics including a 25% conversion rate target. Interested candidates should send their CV to hr@bluewave.top with the Job Title as the subject line by 30th September, 2026.
- Full-time role based in Ikeja, Lagos
- Customer engagement, verification, and cross-functional collaboration
- Performance target includes 25% conversion rate
- Requires OND/HND/Bachelor's Degree and customer support experience
- Apply by emailing CV to hr@bluewave.top by 30th September, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, call centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Center Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Bluewave New Energy Technology Nigeria Company Limited and the role in Ikeja.
- Add concrete examples related to sales, call_center, call center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Center Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Bluewave New Energy Technology Nigeria Company Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Call Center Officer at Bluewave New Energy Technology Nigeria Company Limited ⏲ Aug 21, 2026, 8:02 AM ⋕ View all Power & Energy jobs Blue Wave New Energy Technology Nigeria Company Limited is an innovative new energy company headquartered in Nigeria, committed to providing economical and sustainable power energy solutions to the African continent. The company was founded in 2023 and is headquartered in Lagos, with R&D and manufacturing centres in Jiangxi, China. With cost-effective products and innovative business models, Blue Wave New Energy is committed to contributing clean and reliable power energy to Africa's progress and prosperity. Its product lines cover solar lighting systems, portable energy storage equipment, home-integrated energy storage systems, and outdoor mobile power platforms to meet customers' power needs in multiple scenarios. We are recruiting to fill the position below: Job Title: Call Center Officer Location: Ikeja, Lagos Employment Type: Full-time Responsibilities: Customer Engagement & Verification: business strategies. Work closely with the After-Sales Team to resolve customer issues promptly and effectively accuracy. Serve as the liaison between the call center and other departments, ensuring smooth data and communication flow. Confirm and validate customer information from the assigned data pool to ensure Partner with the New Media Team to leverage digital platforms for customer outreach and engagement. Coordinate with the B2B and B2C Departments to align call center efforts with broader Follow up with interested customers to address inquiries and guide them through the decision-making process. Cross-Functional Collaboration Performance Optimization: Monitor call center metrics to ensure performance goals are met, with particular attention to the 25% conversion rate target Analyze performance data, identify trends, and implement strategies to drive improvements. Operational Excellence: Uphold company policies and maintain high standards for customer service and quality assurance Ensure accurate and timely transmission of verified customer data to relevant teams Requirements: Strong phone and verbal communication skills, along with active listening Interested candidates should possess an OND / HND / Bachelor`s Degree Previous experience: in a customer support role Customer focus and adaptability to different personality types. How to Apply Interested and qualified candidates should send their CV to: hr@bluewave.top using the Job Title as the subject of the email. Application Deadline: 30th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja Call Center Officer job vacancies in Nigeria