Operations Manager
AI summary
Helangs Limited is hiring an Operations Manager to oversee daily operations of short-let apartments in Palmgrove, Lagos. The role involves managing guest services, housekeeping, maintenance, reservations, and staff supervision to ensure high hospitality standards and smooth property performance. This is a full-time senior-level position requiring a degree and at least 5 years of relevant experience.
- Full-time senior role based in Palmgrove, Lagos
- Salary range NGN 250,000 – 400,000
- Requires BSc and minimum 5 years experience
- Focus on short-let apartment and hospitality operations
- Involves staff supervision, guest services, and facility management
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Helangs Limited and the role in Lagos.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Helangs Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Manager Helangs Limited Management & Business Development Today Easy apply New Featured Lagos Full Time Recruitment NGN 250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are a consulting and management firm providing operational support, staffing solutions, and advisory services to businesses. On behalf of our client, a reputable short-let apartment located in Palmgrove, Lagos, we are seeking a highly organised, proactive, and results-driven operations manager to oversee the daily operations of their short-let apartments. The ideal candidate will be responsible for ensuring smooth operational activities across guest services, housekeeping, maintenance, facility management, reservations, staff supervision, and overall property performance. The Operations Manager will ensure that all apartments operate efficiently, maintain high hospitality standards, maximise guest satisfaction, and achieve business goals while coordinating teams and improving operational processes. Min Qualification: Degree Experience: Level: Senior level Experience: Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Oversee the day-to-day operations of all short-let apartments and ensure smooth coordination across departments. Supervise front desk, housekeeping, facility/maintenance, security, and other operational staff to ensure efficiency and professionalism. Ensure apartments are consistently clean, fully functional, guest-ready, and maintained to high hospitality standards. Monitor bookings, reservations, occupancy levels, guest experiences, and operational performance. Develop and implement operational policies, procedures, and service standards to improve efficiency and guest satisfaction. Handle and resolve guest complaints, escalations, and operational challenges promptly and professionally. Coordinate housekeeping schedules, maintenance activities, inspections, and apartment readiness before guest check-ins. Conduct regular property inspections to ensure cleanliness, safety, functionality, and compliance with company standards. Manage inventory, operational supplies, utilities, and vendor relationships effectively. Monitor facility operations including electricity, water supply, internet services, generators, inverters, and security systems. Prepare operational reports, staff reports, maintenance updates, occupancy reports, and performance evaluations for management. Recruit, train, supervise, and evaluate operational staff while promoting teamwork and accountability. Monitor staff attendance, schedules, discipline, productivity, and overall performance Ensure compliance with health, safety, and hospitality regulations and standards. Support budgeting, expense control, and cost management initiatives to improve profitability. Coordinate with marketing or sales teams to improve occupancy rates and guest retention. Ensure proper handling of guest records, payments, operational documentation, and administrative processes. Identify operational improvement opportunities and implement strategies to enhance service delivery and business growth. Respond to emergencies and ensure timely resolution of operational or facility-related issues. Requirements: Minimum of a BSc in hospitality management, business administration, facility management, or a related field. Proven experience: in hospitality operations, hotel management, short-let management, or property operations. Strong leadership and team management skills. Excellent organisational and multitasking abilities. Good understanding of hospitality standards, guest service, and facility operations. Strong problem-solving and decision-making skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office tools, booking systems, spreadsheets, and operational reporting. Ability to work under pressure and manage multiple operational activities simultaneously. Flexibility to work weekends, public holidays, and extended hours when necessary. Location: PalmGroove, Lagos Remuneration: NGN 200,000-300,000 Monthly Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job