Customer Service Representative
AI summary
ConSol Limited is hiring a Customer Service Representative in Lagos to handle inbound and outbound calls, emails, and text messages. The role requires an ND in Mass Communications or a related field and 1–2 years of experience. Salary ranges from ₦50,000 to ₦100,000 per month.
- Full-time customer service role in Lagos
- Salary range ₦50,000 – ₦100,000 per month
- Requires ND in Mass Communications or related field
- 1–2 years of relevant experience needed
- Apply by sending CV to apply@consollimited.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦50,000 - ₦100,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, customer service representative, call center agentThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to ConSol Limited and the role in Not specified.
- Add concrete examples related to call_center, customer service representative, call center agent, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, customer service representative?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research ConSol Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria. Read more about this company Customer Service Representative Job Type Full Time Qualification OND Experience: 1 - 2 years Location Lagos Job Field Customer Care, Success and Service Salary Range ₦50,000 - ₦100,000/month Job Duties/ Responsibilities/ Accountabilities Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers.. Consistently ensure call(outbound/inbound) quality Contributes to team effort by accomplishing related results as needed. Exhibiting competent product Knowledge. Promote good listening skills. Manage length of calls. Utilize computer technology to handle high volume of calls Work closely with Team leads, supervisors and call centre manager to ensure synergy and all time customer satisfaction Adherence to call script and call centre policies. Compile reports. Education: Qualification: Minimum of ND in Mass Communications or any related field Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: apply@consollimited.com using the position as subject of email. Build your CV for free. Download in different templates.