Customer Service Representative
AI summary
Wecleanit Services Limited, a professional cleaning and pest control company in Lagos, is hiring a Customer Service Representative to manage client relationships, handle inquiries and complaints, drive retention, and support business growth. The role is full-time and onsite, offering a competitive salary of ₦100,000–₦150,000 per month.
- Full-time onsite role in Lagos
- Salary range of ₦100,000–₦150,000 per month
- Requires 2 years of customer service or client relations experience
- Bachelor's degree or HND in Business Administration, Marketing, or related field
- Focus on customer retention, relationship management, and service delivery
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, cleaning, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Wecleanit Services Limited and the role in Not specified.
- Add concrete examples related to sales, cleaning, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Wecleanit Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Wecleanit Services Limited is a professional cleaning and pest control company located in Lagos, Nigeria Customer Service Representative Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 2 years Location Lagos Job Field Customer Care, Success and Service Salary Range ₦100,000 - ₦150,000/month Job Summary The Customer Relationship Manager will be responsible for managing client relationships, ensuring customer satisfaction, handling inquiries and complaints, driving customer retention, and supporting business growth through excellent service delivery. Key Responsibilities: Build and maintain strong relationships with existing and prospective clients. Serve as the primary point of contact for customer inquiries and concerns. Ensure timely resolution of customer complaints and service issues. Conduct regular client follow-ups to assess satisfaction levels. Develop and implement customer retention strategies. Coordinate with operations teams to ensure seamless service delivery. Maintain accurate customer records and interaction histories. Identify opportunities for upselling and cross-selling company services. Prepare customer service reports and feedback analyses for management. Monitor customer satisfaction metrics and recommend improvements. Support marketing and promotional initiatives aimed at increasing customer engagement. Requirements: Bachelor's degree or HND in Business Administration, Marketing, Mass Communication, Customer Service Management, or a related field. Minimum of 2 years' experience: in customer service, client relations, sales, or account management. Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Proficiency in Microsoft Office applications. Strong problem-solving and conflict-resolution skills. Ability to work independently and manage multiple priorities. Experience: in a service-based industry is an added advantage. Key Competencies Customer Focus Communication Skills Relationship Management Negotiation Skills Emotional Intelligence Attention to Detail Time Management Team Collaboration Compensation Competitive salary Career Growth Work Location: In person Check how your CV aligns with this job Method of Application Interested and qualified candidates should apply using the Apply Now button below. Build your CV for free. Download in different templates.