Customer Service Officer
AI summary
A full-time Customer Service Officer role based in Lagos, Nigeria, open to fresh graduates and entry-level candidates. The position involves handling customer inquiries, resolving complaints, supporting sales activities, and maintaining positive client relationships. On-the-job training is provided, and the salary range is NGN 150,000–250,000.
- Full-time role in Lagos with on-the-job training provided
- Open to fresh graduates and entry-level candidates
- Salary range of NGN 150,000–250,000
- Requires strong communication and interpersonal skills
- Career growth and development opportunities available
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Anonymous Employer and the role in Lagos.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Anonymous Employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer Anonymous Employer Customer Service & Support Yesterday Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience: with the company. Min Qualification: OND Experience: Level: Internship & Graduate Experience: Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, social media, and other communication channels. Provide accurate information about the company's products and services Handle customer complaints and resolve issues efficiently or escalate them when necessary. Process customer orders, requests, and follow-ups accurately. Maintain positive relationships with new and existing customers. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure satisfaction and encourage repeat business. Support the sales and operations teams with customer-related activities. Learn the company's products, processes, and customer service standards through on-the-job training Assist with administrative tasks as assigned. Contribute ideas to improve customer satisfaction and service delivery. Perform other duties assigned by management. Requirements: Minimum of an OND in any discipline. 0–2 years of customer service, sales, or administrative experience. Fresh graduates with excellent communication skills are encouraged to apply. Strong verbal and written communication skills. Excellent interpersonal and relationship management skills. Good problem-solving and conflict resolution abilities. Basic computer proficiency, including Microsoft Office applications. Willingness to learn, take initiative, and adapt quickly. Professional appearance and positive attitude. Ability to work effectively in a fast-paced environment. Key Competencies: Customer Service Excellence Communication Skills Active Listening Problem Solving Relationship Management Time Management Attention to Detail Teamwork Adaptability Professionalism Positive Attitude Willingness to Learn Benefits: Comprehensive on-the-job training. Career growth and development opportunities. Supportive and collaborative work environment. Exposure to customer relationship management and business operations. Job opportunities at Jobberman (Third Party Recruitment) Jobberman (Third Party Recruitment) is currently recruiting across Management & Business Development, Marketing & Communications, and Accounting, Auditing & Finance roles. Of the 62 open positions, 37 are based in Lagos, 8 are based in Abuja, 3 are based in Port Harcourt & Rivers State, 2 are based in Bayelsa, 2 are remote, and the remaining roles are spread across Nationwide, Ebonyi, Ondo, Enugu, Osun, Kebbi, Edo, Kwara, Nassarawa, and Delta. The openings range from entry-level and mid-level opportunities to senior positions, with roles suited to candidates with 0-5 years of experience: as well as those with 5-10 years of experience. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job