Head, Retail / SME Banking
AI summary
Westfield Consulting Limited is recruiting a Head, Retail / SME Banking for a new generation bank in Lagos, Nigeria. The role leads the Retail and SME team to drive deposit mobilization, risk asset generation, and profitability in line with the bank’s strategy. Candidates need strong banking experience, leadership skills, and knowledge of retail and SME business growth.
- Senior banking leadership role reporting to the Executive Director
- Focus on Retail and SME deposit mobilization and risk asset creation
- Requires at least 12 years of banking experience
- Postgraduate qualification or professional certification is an added advantage
- Full-time position based in Lagos, Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required12+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, finance, Head of DepartmentThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head, Retail / SME Banking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Westfield Consulting Limited (on behalf of a new generation bank) and the role in Not specified.
- Add concrete examples related to retail, finance, Head of Department, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head, Retail / SME Banking role in retail, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Westfield Consulting Limited (on behalf of a new generation bank) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Head, Retail / SME Banking in a Bank - Westfield Consulting Limited (3 Openings) ⏲ Aug 5, 2026, 5:03 AM ⋕ View all Banking & Financial Services jobs Westfield Consulting Limited - Our client in the Banking sector (One of the new generation banks) is recruiting qualified and passionate candidates to fill the position below: Job Title: Head, Retail / SME Banking Location: Lagos Employment Type: Full-time Report to: Executive Director Grade: SM - AGM Job Summary Provide leadership and drive the growth of the Retail & SME team in line with the Bank’s strategic business objectives by mobilizing deposit liabilities through the different products of the bank, generating risk assets and in so doing providing both source of funding and revenue for the bank. Principal Duties and Responsibitlies Identify new locations/outlets for business expansion. Ensure department operating cost is within approved budget. Manage all staff in the department to achieve increased value creation, volume of business and enhanced profitability for the bank. Ensure effective relationship management with new and existing customers to improve deposit liability growth and mix. Provide effective leadership and strategic focus to enable the department meet its set targets on creation of quality risk assets and deposit mobilization and surpass it. Identify new business opportunities and high value relationships for conversion to the bank’s customer base. Initiate and coordinate the development of the department’s strategies and marketing plans. Generating a Profit after Tax PAT/PBT Budget as directed by the bank. Ensure that staff within the department are trained through scheduled periodic training sessions especially in areas where there are gaps and low competence levels to enable them perform effectively in their roles Manage and deepen relationships with existing and prospective customers. Generating a deposit liability budget as directed by the bank. Ensure efficient service and maintenance of relationship with customers. Appraise risk assets and monitor their disbursement. Ensure zero tolerance for inactive/dormant accounts. Create and sustain a team culture that encourages others to provide the quality of service essential to high performance. Develop and maintain a high level of customer relationship management standard across the department. Prepare and implement plans for growing client base. Recruitment – identify experienced and qualified candidates for recruitment into the department. Drive the performance of the department by growing the market share for the Retail / SME market in line with targets set by the Bank’s Management by: Provide overall guidance, strategic direction, good business leadership and management in the execution of the department’s functions and activities. Ensure liability, asset and profitability growth of all business segments in the department. Network with all potential clients in own locality to increase customer base. Ensure that there is continuous growth in the departments balance sheet without losing sight of the strategic objectives of the bank. Generating a risk asset budget as directed by the bank. Provide marketing support by the way of joint calls with group members to ensure relationships are deepened and where there are knowledge gaps, take charge by showing them the way marketing is done. Qualifications and Experience: Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills. Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking. A postgraduate qualification or relevant professional certification would be an added advantage. Good understanding of economic trends and implications on the banking/finance sector Minimum experience: At least 12 years banking experience: (at least 10 years has been spent in branch/relationship management, operations and credit processing) with at least 6 years in a supervisory role. Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. Renumeration Very Attractive. How to Apply Interested and qualified candidates should send their current CV to: [email protected] using the Job Title as the subject of the email. Note: The role is strictly for qualified candidates currently working in the Banking Industry. View all Jobs in Nigeria Lagos State