Customer Support Officer in a Reputable Fintech Company
AI summary
TeamAce Limited is hiring a Customer Support Officer for a fintech client in Victoria Island, Lagos. The role involves resolving customer complaints, handling stablecoin and cryptocurrency issues, and collaborating with internal teams. Requires 1-3 years experience in fintech or digital financial services, and knowledge of blockchain and digital wallets.
- Salary N300,000 – N450,000 monthly
- Full-time position in Victoria Island, Lagos
- Must have knowledge of stablecoins, cryptocurrency transactions, blockchain fundamentals
- Application deadline: 25th August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N300,000 - N450,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, Customer SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Officer in a Reputable Fintech Company evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to TeamAce Limited and the role in Not specified.
- Add concrete examples related to internship, entregador, Customer Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Officer in a Reputable Fintech Company role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research TeamAce Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Support Officer in a Reputable Fintech Company - TeamAce Limited ⏲ Jul 28, 2026, 8:04 AM ⋕ View all Banking & Financial Services jobs TeamAce Limited - Our client, a reputable organization in the Fintech sector, is recruiting to fill the position below: Job Title: Customer Support Officer Location: Victoria Island, Lagos Employment Type: Full-time Job Summary As the Customer Support Officer, you will manage customer interactions, resolve issues efficiently, and ensure a seamless user experience: across all customer touchpoints while supporting overall service delivery. Responsibilities: Resolve customer complaints promptly, including issues relating to stablecoin and cryptocurrency transactions, and escalate complex cases when necessary Monitor recurring issues and provide feedback to improve service processes Respond to customer inquiries across multiple channels (email, chat, and other platforms) Collaborate with internal teams (Tech, Compliance, Operations) to resolve customer issues Maintain accurate records of customer interactions and transactions Requirements: Proficiency in customer support tools, CRM platforms, and Microsoft Office applications with strong communication and interpersonal skills. Minimum of 1–3 years' experience: in customer support, preferably within a fintech, cryptocurrency, blockchain, or other fast-paced digital financial services environment Bachelor's degree in Business Administration, Communications, or a related field Working knowledge of stablecoins, cryptocurrency transactions, blockchain fundamentals, and digital wallets is mandatory Salary N300,000 – N450,000 Monthly. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 25th August, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Victoria Island Customer Support Officer job vacancies in Nigeria