Customer Service Officer
AI summary
Triax Technologies is hiring a Customer Service Officer in Abuja to serve as the first point of contact for customers, helping navigate insurance aggregation, verification, and compliance products. The role involves responding to inquiries via phone, email, and messaging, guiding customers through processes, and resolving issues.
- Full-time position in Abuja
- Requires BA/BSc/HND and 1-3 years experience
- First point of contact for customers in a technical organization
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, securityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Triax Technologies and the role in Abuja.
- Add concrete examples related to driver, sales, security, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Triax Technologies before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer at Triax Technologies July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education: / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Customer Service Officer at Triax Technologies. This is the link: https://www.myjobmag.com/job/customer-service-officer-triax-technologies?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Customer Service Officer at Triax Technologies View Jobs in ICT / Telecommunication / View Jobs at Triax Technologies Posted: Jul 17, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Triax Technologies designs and delivers enterprise software, digital platforms, FinTech systems, InsurTech solutions, and operational tools for businesses, institutions, insurers, and government-facing organizations. Read more about this company Customer Service Officer Job Type Full Time Qualification BA/BSc/HND Experience: 1 - 3 years Location Abuja Job Field Customer Care, Success and Service Role Overview We are hiring a Customer Service Officer in Abuja(Full-Time). You'll be the first point of contact for customers, the human face of a highly technical organization, helping people navigate insurance aggregation, verification, and compliance products with clarity and care. Responsibilities: Respond to customer inquiries across phone, email, and messaging platforms with professionalism and warmth Guide customers through Triax's insurance aggregation processes, KYC/verification procedures, and related product touchpoints Investigate and resolve service issues, escalating complex cases where necessary Maintain accurate records of customer interactions using CRM systems Collaborate with internal teams to ensure customers receive timely, correct information Uphold strict confidentiality and data protection standards, given the regulated nature of the products. Requirements: Minimum of HND or Bachelor's degree in any discipline 1–3 years of experience: in a customer-facing role, ideally within fintech, insurance, banking, or telecoms Excellent verbal and written communication skills in English A quick learner, comfortable becoming fluent in multiple technical products Even-tempered, detail-oriented, and genuinely motivated by solving people's problems Nice to Have: Fluency in Pidgin, Igbo, or Hausa Prior exposure to insurance claims or KYC/verification processes. What We Offer Opportunity to join a company at the forefront of Nigeria's insurtech and regulatory technology landscape Chance to grow alongside an organization shaping how an entire industry operates Work on high-impact products (motor insurance aggregation with PETROAN/IPMAN, eVIS, Triax Sentinel). Check how your CV aligns with this job Method of Application Interested and qualified? Go to Triax Technologies on www.triax.com.ng to apply Build your CV for free. Download in different templates. Share Save Email Report Get new Customer Care, Success and Service jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at Triax Technologies Back To Home Jobs You Might Be Interested in Client Staff Relationship Officer at Whip Smart Service Providers Limited Customer Relationship Management (CRM) Officer at Safe Nest Cooperative System Limited Aftersales Service Representatives at MeWe Electronics Customer Service Agent & Supervisor at MeWe Electronics Customer Service & Sales Support Officer at Whip Smart Service Providers Limited Provider Liaison Officer, Ibadan at Anchor HMO Customer Support Associate at A-Star Vanda Investment and Trading CO. 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