Customer Service Officer
AI summary
Customer Service Officer job in Lekki, Lagos. Responsible for providing excellent customer support via various channels. Requires OND, 2 years experience, and full-time availability. Salary NGN 180,000-200,000.
- Easy apply via Jobberman
- Full-time role in Lagos
- Requires 2 years experience
- Salary NGN 180,000-200,000
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 180,000 - 200,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Lekki.
- Add concrete examples related to retail, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Customer Service Officer PC Recruit Nigeria Customer Service & Support 6 days ago Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 150,000 - 250,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Our client is seeking a professional, customer-focused, and enthusiastic Customer Service Officer to join their team in Lekki, Lagos. The ideal candidate will be responsible for providing excellent customer support, responding to client inquiries, resolving customer concerns, and ensuring a positive customer experience. Min Qualification: OND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Respond promptly and professionally to customer inquiries through various communication channels. Provide accurate information about products, services, and company policies. Handle customer complaints and resolve issues effectively. Maintain excellent customer relationships and ensure customer satisfaction. Follow up with customers to ensure their needs are properly addressed. Record customer interactions, feedback, and complaints. Escalate complex issues to the appropriate department when necessary. Maintain accurate customer records and reports. Support customer retention and service improvement initiatives. Work with internal teams to improve overall customer experience. Requirements: Minimum of ND/HND/Bachelor’s Degree in any relevant discipline. Previous experience: in customer service, client relations, front desk, or support roles is an advantage. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Good listening skills and a customer-first attitude. Ability to work under pressure and manage multiple customer requests. Proficiency in Microsoft Office tools is an added advantage. Must be professional, polite, and well-presented. Reside around Lekki, Ajah, Victoria Island, Ikoyi, or nearby locations (preferred). Have experience: handling customers professionally (preferred). Demonstrate patience, empathy, and excellent communication skills (preferred). Can work effectively in a fast-paced business environment (preferred). Remuneration: NGN 180,000 – 200,000 About PC Recruit Nigeria PC Recruit Nigeria is currently recruiting across Admin & Office, Accounting, Auditing & Finance, and Management & Business Development roles. All 21 open positions are based in Lagos. The opportunities range from entry-level and mid-level roles to a few senior-level positions, with all roles requiring 0 to 5 years of experience. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .