Student Success Officer
AI summary
CWW Tech Africa is hiring a full-time Student Success Officer in Gbagada, Lagos. The role involves supporting students throughout their learning journey, monitoring progress, improving retention, and coordinating with instructors. Candidates need a bachelor's degree and 2 years of relevant experience in student support, education, or community management.
- Full-time role based in Gbagada, Lagos
- Must reside within Gbagada and its environs
- Bachelor's degree in Education, Psychology, Social Sciences, Business, HR, or related field required
- 2 years of experience in student support, customer success, education, or community management
- Focus on student retention, engagement, and academic progress monitoring
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in Student Success, Academic Support, RetentionThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Student Success Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CWW Tech Africa and the role in Not specified.
- Add concrete examples related to Student Success, Academic Support, Retention, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Student Success Officer role in Student Success, Academic Support?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CWW Tech Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths. Read more about this company Student Success Officer Job Type Full Time Qualification BA/BSc/HND Experience: 2 years Location Lagos City Gbagada Job Field Education: / Teaching / Training Key Responsibilities: Serve as a primary point of contact for students throughout their learning journey. Monitor student attendance, participation, engagement, and academic progress. Identify students who may be at risk of dropping out and provide appropriate support. Conduct student check-ins, orientation sessions, surveys, and feedback activities. Respond to student questions, concerns, and support requests. Coordinate with instructors and program teams to resolve student challenges. Support students with study planning, learning resources, and general academic guidance. Organize student engagement activities, communities, mentoring sessions, and career-related initiatives. Maintain accurate student records and document interventions. Monitor completion and graduation rates and recommend strategies to improve retention. Collect and analyze student feedback to improve the learning experience. Support alumni engagement and post-program follow-up. Requirements: Bachelor’s degree in Education, Psychology, Social Sciences, Business, Human Resources, or a related field. 2 years of experience: in student support, customer success, education, community management, or a related role. Must reside within Gbagada and its environs Excellent interpersonal and communication skills. Strong empathy, patience, and problem-solving ability. Ability to build positive relationships with students from diverse backgrounds. Strong organizational and follow-up skills. Ability to work with student management systems and learning platforms. Check how your CV aligns with this job Method of Application Interested and qualified? Go to CWW Tech Africa on forms.gle to apply Build your CV for free. Download in different templates.