Front Desk Officer
AI summary
Seeking a smart and organized Front Desk Officer to serve as first point of contact for patients and visitors in a hospital setting. Responsibilities include managing appointments, handling inquiries, verifying insurance, and administrative support. Requires OND and 1 year experience. Full-time position in Abuja.
- Entry-level role with 1 year experience required
- Salary range NGN 70,000 - 150,000
- Must reside in or around Apo, Garki, Gudu, Lokogoma, Kaura, or nearby areas.
- Full-time, 8 to 5 working hours
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, no_experience, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Abuja.
- Add concrete examples related to call_center, no_experience, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Front Desk Officer Ashmed Specialist Hospital Customer Service & Support 5 days ago Easy apply New Abuja Full Time Healthcare NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a smart, courteous, and organized Front Desk Officer to serve as the first point of contact for patients and visitors. The ideal candidate will manage appointments, handle enquiries, provide excellent customer service, and support administrative tasks. Applicants must reside in or around Apo, Garki, Gudu, Lokogoma, Kaura, or nearby. Min Qualification: OND Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements: Responsibilities: Welcome and attend to patients, visitors, and clients professionally and courteously. Register patients accurately and create or update patient records. Schedule, confirm, and manage patient appointments. Answer and direct telephone calls, emails, and other enquiries promptly. Obtain authorization and pre-authorization codes from HMOs, NHIA/NHIS, and other health insurance providers before service delivery. Verify patients' insurance eligibility and ensure all required documentation is complete. Participate in the patient billing cycle by preparing billing information, raising invoices where applicable, and coordinating with the Accounts/Billing Unit. Ensure all HMO and NHIA/NHIS documentation is properly completed and submitted. Receive payments, issue receipts where required, and maintain accurate transaction records. Direct patients to the appropriate clinics, departments, or service units. Liaise with clinical departments to ensure smooth patient flow and timely service delivery. Handle patient complaints professionally and escalate unresolved issues appropriately. Maintain confidentiality of patient information in line with hospital policies. Comply with all hospital policies, customer service standards, and ethical guidelines. Keep the reception area clean, organized, and presentable at all times. Maintain accurate daily records of patient visits, admissions, and referrals. Perform filing, data entry, and other administrative duties as assigned. Prepare daily and periodic front desk reports as required. Requirements: Minimum of an OND 1 year of previous experience: in a similar role Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .