Front Desk Officer
Apply at sourceAI summary
We are seeking a smart, courteous, and organized Front Desk Officer to serve as the first point of contact for patients and visitors. The ideal candidate will manage appointments, handle enquiries, provide excellent customer service, and support administrative tasks. Applicants must reside in or around Apo, Garki, Gudu, Lokogoma, Kaura, or nearby. Minimum OND and 1 year experience required.
- Full-time front desk role at a specialist hospital in Abuja
- Salary range NGN 70,000 - 150,000
- Requires OND and 1 year experience
- Must reside in or near Apo, Garki, Gudu, Lokogoma, or Kaura
Description
Find a Job + + + + Search Front Desk Officer Ashmed Specialist Hospital Customer Service & Support 5 days ago Easy apply New Abuja Full Time Healthcare NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a smart, courteous, and organized Front Desk Officer to serve as the first point of contact for patients and visitors. The ideal candidate will manage appointments, handle enquiries, provide excellent customer service, and support administrative tasks. Applicants must reside in or around Apo, Garki, Gudu, Lokogoma, Kaura, or nearby. Min Qualification: OND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements Responsibilities: Welcome and attend to patients, visitors, and clients professionally and courteously. Register patients accurately and create or update patient records. Schedule, confirm, and manage patient appointments. Answer and direct telephone calls, emails, and other enquiries promptly. Obtain authorization and pre-authorization codes from HMOs, NHIA/NHIS, and other health insurance providers before service delivery. Verify patients' insurance eligibility and ensure all required documentation is complete. Participate in the patient billing cycle by preparing billing information, raising invoices where applicable, and coordinating with the Accounts/Billing Unit. Ensure all HMO and NHIA/NHIS documentation is properly completed and submitted. Receive payments, issue receipts where required, and maintain accurate transaction records. Direct patients to the appropriate clinics, departments, or service units. Liaise with clinical departments to ensure smooth patient flow and timely service delivery. Handle patient complaints professionally and escalate unresolved issues appropriately. Maintain confidentiality of patient information in line with hospital policies. Comply with all hospital policies, customer service standards, and ethical guidelines. Keep the reception area clean, organized, and presentable at all times. Maintain accurate daily records of patient visits, admissions, and referrals. Perform filing, data entry, and other administrative duties as assigned. Prepare daily and periodic front desk reports as required. Requirements: Minimum of an OND 1 year of previous experience in a similar role Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .