Front Desk Executive
AI summary
Front Desk Executive role serving as first point of contact for visitors and customers. Responsibilities include reception, telephone management, customer support, and administrative tasks. Requires Bachelor's degree and 2-3 years experience. Full-time position in Abuja, Nigeria.
- First point of contact for Telairvision, ensuring professional reception and customer service.
- Full-time role with working hours 8 to 5, Monday to Friday.
- Salary range NGN 150,000 - 250,000 per month.
- Entry-level position requiring 2-3 years experience and a Bachelor's degree.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Abuja.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Executive role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Front Desk Executive Jobberman (Third Party Recruitment) Customer Service & Support 2 weeks ago Easy apply New Abuja Full Time Advertising, Media & Communications NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience: by ensuring professional reception services, efficient administrative support, and exceptional customer service across all communication channels. This individual shall serve as the face and voice of the organisation and play a critical role in shaping the company's image and reputation. Min Qualification: Degree Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Abuja, Nigeria Job descriptions & requirements: Responsibilities: Reception & Visitor Management: Welcome and receive all visitors in a courteous and professional manner. Maintain a clean, organized, and professional reception environment. Register all visitors and ensure adherence to company access procedures. Promptly notify employees of visitor arrivals. Coordinate visitor seating and hospitality arrangements. Corporate Representation: Act as an ambassador of the Telairvision brand and culture. Ensure all guests and stakeholders experience: a positive first impression of the organization. Uphold the highest standards of professionalism, etiquette, and presentation. Telephone & Communication Management: Answer all incoming calls promptly and professionally. Direct calls and enquiries to the appropriate departments. Maintain excellent telephone etiquette at all times. Customer Support Management: Respond to enquiries relating to general company information, product and service enquiries, subscription, and customer account enquiries Technical support requests Complaints and escalations Help Desk Administration: Log all customer enquiries and support requests. Track issues through to resolution. Escalate unresolved matters appropriately. Customer Satisfaction: Ensure that all customers experience: prompt service, professional communication, empathy, and understanding Complaint Handling: Manage dissatisfied customers professionally. Resolve issues calmly and efficiently. Follow up to ensure complete customer satisfaction. Administrative Support: Meeting scheduling and coordination Management of incoming and outgoing correspondence Courier and document handling Office supplies administration Meeting room coordination General office support activities Executive Support: Coordinating executive visitors Scheduling appointments Assisting with hospitality arrangements Supporting corporate meetings and events Internal Communication Support: Disseminate internal notices and announcements. Support employee engagement activities. Assist in coordinating company events and programs. Records Management: Maintain accurate records of visitor registers, call logs, customer inquiries, support requests, and resolutions Front office reports Requirements: Bachelor's degree in business administration, mass communication, public administration, customer service management, hospitality management or a related discipline Minimum of 2–3 years relevant experience: in front desk management, reception administration, customer service, help desk support or office administration Experience: within technology, media, telecommunications, hospitality, or customer-facing industries will be an added advantage. Proficiency in microsoft Office Suite, Email Management Systems, CRM Platforms, customer service tools, and office administration systems Required Competence: Excellent verbal communication skills Strong written communication abilities Exceptional telephone etiquette Customer-focused mindset Empathy and patience Conflict resolution capabilities Strong organizational ability Attention to detail Effective multitasking capabilities Personal Attribute: Professional Appearance Smart and professional presentation Excellent grooming standards Pleasant and approachable personality Warm and welcoming disposition High emotional intelligence Confidence and executive presence Ability to remain calm under pressure Integrity and honesty Positive attitude High sense of responsibility Strong interpersonal skills Strong work ethic and professionalism Key Performance Indicators (KPIs): Customer Service: Customer Satisfaction Score (CSAT) Visitor Satisfaction Rating Call Response Time Help Desk Performance: Number of enquiries resolved Average resolution time Escalation effectiveness Administration: Accuracy of visitor records Timeliness of administrative support Office coordination efficiency The Success Profile: Represent Telairvision professionally at all times. Create exceptional first impressions. Deliver excellent customer experiences. Build positive relationships with all stakeholders. Support management in maintaining a world-class corporate environment. Ideal Candidate Profile: Excellent spoken and written English Strong executive presence and professionalism Outstanding customer service orientation Ability to interact confidently with senior executives, investors, government officials, and customers Warm personality and excellent interpersonal skills Ability to work effectively in a fast-paced environment Remuneration: NGN 150,000 – 200,000 Monthly About Jobberman (Third Party Recruitment) Jobberman (Third Party Recruitment) is currently hiring across Management & Business Development, Marketing & Communications, and Accounting, Auditing & Finance roles. Of the 59 open positions, 37 are based in Lagos, 8 are based in Abuja, 2 each are based in Port Harcourt & Rivers State, Bayelsa, and Delta, while 1 role each is based in Kwara, Ondo, Kebbi, Enugu, Ebonyi, Nassarawa, and Edo, with 1 remote opportunity available. The openings span from entry-level and mid-level positions through to senior roles, with most suited to candidates with 0-5 years of experience: and some requiring 5-10 years. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? 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