Field Service / HSE Officer
AI summary
Kaplo Africa is hiring a Field Service / HSE Officer in Benin City, Edo, on a full-time basis within the HVAC / Facilities Management industry. The role involves coordinating technicians, managing customer relationships, overseeing HVAC rental and maintenance activities, and ensuring strict compliance with health, safety, and environment standards. The ideal candidate should have strong HVAC knowledge, team leadership, customer service skills, and experience in field operations and reporting.
- Full-time role in Benin City, Edo
- HVAC / Facilities Management industry
- Coordinate technicians and field operations
- Oversee HVAC rental and maintenance activities
- Ensure HSE compliance and documentation
- Requires strong HVAC and leadership skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Benin CityThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Service / HSE Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaplo Africa and the role in Benin City.
- Add concrete examples related to call_center, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Service / HSE Officer role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Benin City under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaplo Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Field Service / HSE Officer at Kaplo Africa ⏲ Aug 18, 2026, 1:02 PM ⋕ View all Health, Safety & Environment jobs Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy. At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business. We are recruiting to fill the position below: Job Title: Field Service / HSE Officer Location: Benin City, Edo Employment Type: Full Time Industry: HVAC / Facilities Management Job Summary The successful candidate will coordinate technicians, manage customer relationships, supervise preventive and corrective maintenance activities, ensure timely completion of jobs, and maintain strict compliance with health and safety standards. The ideal candidate should have strong HVAC knowledge, excellent team leadership and customer service skills, and the ability to coordinate field operations while maintaining accurate documentation and reporting. We are seeking an experienced, technically competent, and safety-conscious professional to oversee HVAC rental and maintenance activities at customer locations in Benin. Key Responsibilities: Rental & Field Service Operations: Receive, review, and act on reports and feedback from technicians and customers. Assist in following up on and receiving customer payments where required. Prepare and submit periodic operational reports to the Line Manager. Coordinate and supervise technicians to ensure efficient service delivery and customer satisfaction. Oversee the day-to-day running of HVAC rental activities at designated customer locations. Meet with customers periodically to review service delivery, address concerns, and discuss operational requirements. Conduct regular stock-taking and ensure proper arrangement and availability of spare parts, tools, and logistics required by technicians. Coordinate the daily deployment of spare parts and other resources based on operational requirements. Ensure invoices are promptly raised for completed jobs. Ensure quarterly preventive maintenance is carried out on all rented AC units as scheduled. Provide management and technical support to technicians in resolving field issues. Monitor service delivery and ensure agreed customer requirements: and service standards are consistently met. Maintenance Activities: Conduct site visits to assess HVAC faults and maintenance requirements. Follow up on outstanding quotations and approved maintenance works to ensure timely execution. Coordinate day-to-day AC maintenance and repair activities at customer locations. Supervise maintenance jobs involving customer-owned AC units. Ensure invoices are raised promptly after completion of approved maintenance and repair jobs. Coordinate technicians during approved repair and maintenance activities. Maintain accurate records of quotations, completed jobs, invoices, maintenance activities, and customer feedback. Prepare and coordinate quotations for repair and maintenance jobs. Ensure quotations are accurately prepared and submitted to customers for approval before applicable repair works commence. Monitor completed jobs to ensure they meet required technical and quality standards. Health, Safety & Environment (HSE): Promote a strong safety culture among technicians and other field personnel. Ensure strict compliance with company HSE policies and procedures at all customer locations. Maintain appropriate HSE documentation and records. Ensure technicians use appropriate Personal Protective Equipment (PPE) and follow safe working practices. Report accidents, incidents, hazards, and near misses promptly and ensure appropriate corrective actions are taken. Conduct regular checks to identify potential workplace and field safety hazards. Ensure maintenance and field activities are conducted in accordance with applicable health, safety, and environmental requirements. Requirements: Must be willing to work in the field and travel to customer locations as required. Strong practical knowledge of HVAC systems, particularly air-conditioning installation, maintenance, troubleshooting, and repairs. Must possess HSE Levels 1, 2 & 3 certifications. Proficiency in Microsoft Office and basic reporting tools. Strong knowledge of preventive and corrective maintenance practices. Experience: managing customer accounts or service relationships is an added advantage. Proven ability to lead, supervise, and coordinate technical teams. Possess a Bachelor’s Degree or HND in Engineering or a related technical field with 3 – 5 years of relevant experience: in HVAC repair, maintenance, field service, or facilities management. Ability to prepare or coordinate quotations, invoices, service reports, and maintenance documentation. Key Competencies: Operational Coordination Inventory & Spare Parts Management Technical Troubleshooting Reporting & Documentation Problem Solving Preventive & Corrective Maintenance Field Service Management Team Leadership & Supervision Quotation & Invoice Management Customer Relationship Management Site Inspection HSE Compliance HVAC Maintenance & Repairs Personal Qualities: The ideal candidate should possess: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Proactive and solution-oriented approach to technical challenges. Good organizational and time-management skills. Ability to work under pressure and manage multiple field activities. High level of accountability and professionalism. Strong attention to detail. Strong customer service orientation. High commitment to safety and compliance. Dependable, disciplined, and results-oriented. Ability to work independently while maintaining effective communication with management and customers. Salary N250,000- N300,000 monthly. How to Apply Interested and qualified candidates should send their CVs to [email protected] using “Field Service / HSE Officer – Benin” as the subject of the email. Note : Only shortlisted candidates will be contacted. Application Deadline: 31st August, 2026. View all Jobs in Nigeria Edo State