Client Relations Personnel
AI summary
HOP Mobile Transport Limited is hiring a Client Relations Personnel in Lagos to manage relationships with riders, drivers, and corporate partners. The role involves handling inquiries, improving service delivery, and designing customer retention programs. Salary ranges from ₦150,000 to ₦200,000 per month.
- Full-time onsite role in Lagos
- Salary range ₦150,000 - ₦200,000/month
- Requires 3-5 years customer service experience
- Bachelor's degree in Business Administration or Marketing required
- CV submission via email to oluseye@hopmobiletransport.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦150,000 - ₦200,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Relations Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HOP Mobile Transport Limited and the role in Not specified.
- Add concrete examples related to driver, call_center, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Relations Personnel role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HOP Mobile Transport Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
HOP Mobile Transport Limited is a technology-driven mobility platform that connects passengers, businesses, and delivery services with reliable transportation solutions. Founded 5 years ago, we have quickly become a trusted name in urban mobility, offering safe, affordable, and seamless travel experiences. Our mission is to revolutionize transportation in ci... Client Relations Personnel Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 3 - 5 years Location Lagos Job Field Customer Care, Success and Service Salary Range ₦150,000 - ₦200,000/month Develop and maintain positive relationships with riders, drivers, and corporate partners Handle customer inquiries, complaints, and escalations in a timely and professional manner Monitor customer feedback and implement strategies to improve service delivery Collaborate with operations and technical teams to resolve service issues Design and implement customer retention and loyalty programs Analyze customer data and generate reports on satisfaction, complaints, and trends Ensure adherence to service standards and company policies Conduct regular engagement with drivers to improve service quality and compliance Manage corporate client accounts, including onboarding and support Job requirement Bachelor’s degree in Business Administration, Marketing, or related field 3–5 years experience: in customer service or client relationship management (preferably in tech or transport industry) Strong communication and interpersonal skills Problem-solving and conflict resolution ability Experience: using CRM systems and customer support tools Ability to work in a fast-paced, tech-driven environment Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: oluseye@hopmobiletransport.com using the position as subject of email. Build your CV for free. Download in different templates.