End User Device Management Engineer
AI summary
A telecommunications firm in Ikoyi, Lagos is hiring an End User Device Management Engineer to manage IT asset inventory, produce incident reports from BMC Remedy, coordinate hardware/software deployment, and ensure vendor compliance. The role requires a Computer Science degree, ITIL3 Foundation certification, A+ certification, and at least two years of hands-on end-user support experience.
- Client is a telecommunications firm based in Ikoyi, Lagos
- Requires ITIL3 Foundation and A+ certifications
- Minimum 2 years hands-on end-user support experience
- Involves BMC Remedy reporting and IT asset management
- Application is online via the provided link
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, technology, IT Support EngineerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest End User Device Management Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Procept Associates Professional Services Limited (Procept Africa) and the role in Not specified.
- Add concrete examples related to internship, technology, IT Support Engineer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this End User Device Management Engineer role in internship, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Procept Associates Professional Services Limited (Procept Africa) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We are recruiting a End User Device Management Engineer for our client a telecommunications firm in Ikoyi Lagos Nigeria. Job Profile / Job Description Coordinate and liaise with the End user engineer, Enterprise Operating System and Hardware engineers to keep records and track inventory records. Production of weekly/monthly/ad-hoc Incident Management reports from BMC Remedy system and suggest possible improvements via trend analysis and reporting. Work with the Enterprise system and End User devices for excellent inventory record Work closely with all IT staff to track procurement, maintenance and disposal of IT Assets Provide input into the selection of hardware and software tools, tailoring and installation based on knowledge of technical problems and hitches associated with the proposed brand. Ensure vendor compliance to the company’s standards and specifications Maintain the company’s IS Asset and configuration information and conformity to best practice (ITSM) Upgrade and replace devices when necessary. Update Asset database and all relevant spreadsheets with allocation information. Work with support teams to ensure that the incident management process is being achieved while ensuring that the IT policies and procedures are adhered to at all times. Excellent communication skills and experience: of coordinating Asset Audit for internal and external customers. Prepare new systems and reinstall recovered devices in readiness for reallocation Deploy devices to end user and recover devices when necessary Maintain availability of end user devices on new installations and upgrades, ensuring the process from request to deployment are followed. Research new technologies, approaches and best practices on end user device management. Qualifications First Degree in Computer Science or related fields. Knowledge of computer problem resolution procedures and techniques. Knowledge and understanding of specified operating systems and computer hardware. Windows Systems (MS Office). Minimum of 2 years hands-on experience: in End User Support. Ability to multitask, evaluate, prioritize multiple clients needs internal and external of the business. A+ Certification. Analytical and statistical skills. Minimum of ITIL3 Foundation certification. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State