Transport Dispatch Team Lead
AI summary
Jumia Nigeria is hiring a Transport Dispatch Team Lead to be based in Abuja. The role involves overseeing daily dispatch operations, optimizing routing and fleet efficiency using Jumia's logistics systems, and coordinating with warehouse, driver, and customer service teams. The position requires experience in logistics or dispatch operations, proficiency in TMS and data analysis tools, and a Bachelor's degree in a related field is preferred.
- Based in Abuja, Nigeria
- Oversee dispatch operations and fleet efficiency
- Use Jumia's TMS for dynamic route optimization
- Manage 3PL and co-loader relationships
- Bachelor's degree in Logistics or related field preferred
- NYSC certificate or valid exemption letter required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Transport Dispatch Team Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jumia Nigeria and the role in Abuja.
- Add concrete examples related to driver, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Transport Dispatch Team Lead role in driver, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jumia Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The Transport Dispatch Team Lead oversees daily dispatch operations, using Jumia's logistics systems to optimize routing, fleet efficiency, and delivery performance while collaborating across warehouse, driver, and customer service teams. What You Will Be Doing Coordinate with warehouse teams, drivers, third-party logistics partners, and customer service to resolve escalations and handle exceptions. Coordinate return shipment (DRTV) handling with 3PL partners to manage pendency and cost. Utilize Jumia's logistics systems (e.g., TMS) to create and adjust dynamic routes, aligning with real-time demand, traffic conditions, and delivery SLAs. Oversee daily dispatch activities, including vehicle allocation, route planning, and load optimization to maximize fleet efficiency and minimize delays. Own financial reconciliation for chargeable weight, packages, and lost shipment cases. Prepare weekly/monthly reports on dispatch performance, highlighting trends, variances, and actionable insights for senior management. Manage co-loader and fleet contractor relationships, negotiating for competitive pricing. Coordinate pickup capacity and frequency with dispatch agents and 3PL partners. Track key metrics such as on-time delivery rates, fuel efficiency, vehicle utilization, and dispatch turnaround time; implement continuous improvements using data analytics. Publish daily capacity plans based on shipment volume and size mix (small/medium/bulky). Identify bottlenecks in dispatch workflows and recommend and implement cost-saving initiatives. What We Are Looking For Understanding of supply chain operations, last-mile delivery challenges, and e-commerce logistics requirements. Proficiency in Transport Management Systems (TMS), route optimization software, and basic Excel/data analysis tools. Data-driven approach to problem-solving, with experience: in KPI tracking and process improvement. Bachelor's Degree in Logistics, Supply Chain Management, Operations, or a related field preferred. Experience: in logistics, transportation, or dispatch operations. Candidate must be based in Abuja. Strong team management skills with the ability to coordinate across multiple stakeholders. Must have NYSC certificate or possess a valid exemption letter. We Offer A unique experience: in an entrepreneurial, yet structured environment An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders. The opportunity to become part of a highly professional and dynamic team A unique opportunity of having strong impact in building the African e-commerce sector How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Abuja