HOD, Domestic Switching & Terminals Operations

AI summary

Head of Domestic Switching & Terminals Operations at Unified Payment Services Limited, a Nigerian fintech company. Leads card, POS, and e-payment transaction processing, routing, settlement, and reconciliation. Requires 10 years experience and BA/BSc/HND, located in Lagos.

• 10 years experience required
• Full-time position in Lagos
• Oversees domestic switching and terminal operations
• BA/BSc/HND qualification needed

Original source description

HOD, Domestic Switching & Terminals Operations at Unified Payment Services Limited July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education: / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - HOD, Domestic Switching & Terminals Operations at Unified Payment Services Limited. This is the link: https://www.myjobmag.com/job/hod-domestic-switching-terminals-operations-unified-payment-services-limited-1?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message HOD, Domestic Switching & Terminals Operations at Unified Payment Services Limited View Jobs in ICT / Telecommunication / View Jobs at Unified Payment Services Limited Posted: Jul 18, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa. Read more about this company HOD, Domestic Switching & Terminals Operations Job Type Full Time Qualification BA/BSc/HND Experience: 10 years Location Lagos Job Field ICT / Computer Job Objective To lead and oversee the domestic switching and terminal operations of the company, ensuring seamless processing, routing, settlement, and reconciliation of all card, POS, and e-payment transactions across the fintech’s platforms. The role ensures system reliability, operational efficiency, regulatory compliance, and exceptional service delivery within the local switching and payment terminal ecosystem. The position plays a key role in maintaining high transaction success rates, minimal downtime, and full compliance with CBN, NIBSS, and card scheme standards, while driving innovation and process optimization across the value chain. Duties and Responsibilities: (TBH) Operations: Switching Operations Management: Oversee end-to-end domestic transaction switching, routing, and authorization across multiple channels (POS, Web, Mobile, ATM, QR). Ensure real-time monitoring, uptime management, and performance optimization of the switching platform. Coordinate with technology, infrastructure, and network partners to maintain robust transaction throughput and reduce latency. Manage integration and certification processes with banks, aggregators, and payment partners. Drive continuous improvement initiatives to enhance transaction reliability and customer experience. Terminal (POS) Operations Oversight: Supervise all aspects of POS and terminal lifecycle management — deployment, activation, monitoring, firmware updates, and maintenance. Implement terminal performance metrics to track uptime, transaction success rates, and field efficiency. Ensure effective coordination between terminal vendors, acquirers, and PTSA partners for smooth operations. Drive merchant satisfaction through reliable terminal performance and quick resolution of technical or transactional issues. Settlement, Reconciliation & Dispute Resolution: Oversee daily settlement and reconciliation of all POS and card transactions with partner banks and processors. Ensure accurate postings, error-free reconciliations, and prompt resolution of settlement discrepancies. Supervise chargeback and dispute management in line with card scheme and regulatory timelines. Work closely with Finance, Risk, and IT to ensure transparency and control over transaction settlements. Risk, Compliance & Regulatory Adherence: Ensure strict compliance with CBN PTSP/PTSA regulations, NIBSS standards, and othern applicable industry requirements. Maintain robust operational controls to mitigate fraud, data breaches, and transaction risks. Address audit queries, coordinate compliance reviews, and ensure implementation of corrective actions. Maintain accurate and up-to-date documentation for CBN and NIBSS audits. Technology & Process Innovation: Collaborate with the Engineering/IT team to enhance the switching architecture, APIs, and transaction monitoring tools. Champion process automation, system monitoring dashboards, and data-driven decisionmaking tools. Participate in UAT, system releases, and new product deployments to ensure operational readiness. Drive innovation that supports scalability, redundancy, and service resilience in switching infrastructure. Leadership & Team Management: Lead and mentor the Switching and Terminal Operations team, ensuring clarity of roles. Key Performance Indicators Transaction uptime and switching success rate. Accuracy and timeliness of settlements and reconciliations. Downtime frequency and recovery turnaround time (TTR). Reduction in failed transactions, chargebacks, and exceptions. Compliance audit scores and incident reduction. Merchant and partner satisfaction ratings Requirements: Education: First Degree in Computer Science, Information Systems, Finance, or related field (Master’s or MBA preferred). Others: Proven knowledge of payment system infrastructure, ISO 8583 standards, card scheme operations, and NIBSS interfaces. Experience: managing POS networks, switching engines, and API integrations. Strong understanding of CBN and NIBSS regulations, settlement cycles, and transaction routing processes. Experience: Minimum of 10 years’ experience: in payment operations, switching, or electronic banking, with at least 3 years in a leadership role within a fintech or PSP environment. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV to: recruitment@up-ng.com using the Job Title as the subject of the mail. Build your CV for free. Download in different templates. Share Save Email Report Get new ICT / Computer jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at Unified Payment Services Limit... 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