Front Desk Officer
AI summary
Emel Hospitals Limited is hiring a Front Desk Officer for its Festac Town, Lagos facility. The role involves patient reception, appointment scheduling, billing support, and maintaining professional communication. Full-time position with a deadline of 30 August 2026.
- Full-time role at a multi-specialist hospital in Festac Town, Lagos
- Requires HND/Bachelor's degree in Business Administration, Public Administration, Mass Communication, or related field
- Previous customer service or hospital reception experience is an advantage
- Apply by sending CV to careers@emelhospital.com with job title as subject
- Application deadline is 30 August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Emel Hospitals Limited and the role in Not specified.
- Add concrete examples related to call_center, technology, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Emel Hospitals Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Front Desk Officer at Emel Hospitals Limited ⏲ Aug 10, 2026, 2:03 PM ⋕ View all Medical & Healthcare jobs Emel Hospitals Limited Festac Town, Lagos, Nigeria isa multi-specialists’ hospital, situated at 21 Road, Z Close in Festac Town, Amuwo Odofin Local Government Lagos, Nigeria. Emel Hospital is a purpose-built 44 bed hospital situated on a piece of land specially approved for its purpose by the Federal Housing Authority. Emel Hospital was established in 1988 by Dr. Olufemi Mobolaji-Lawal, a consultant paediatrician. Dr. Mobolaji-Lawal trained as a doctor at the University College Hospital, Ibadan and as a paediatrician in the United Kingdom. Prior to setting Emel Hospital, he worked for some time as consultant paediatrician at Ikeja General Hospital (now Lagos State University Teaching Hospital), Lagos. He is the board chairman and his wife, Dr. (Mrs) Margaret Mobolaji-Lawal is a non-executive director. We are recruiting to fill the position below: Job Title: Front Desk Officer Location: Festac Town, Lagos Employment Type: Full-time Key Responsibilities: Patient Reception & Registration: Welcome patients, visitors, and clients politely and professionally. Register new patients and update existing patient records accurately. Direct patients to the appropriate departments or units. Verify patient information and documentation. Appointment Management: Inform patients of delays, cancellations, or changes when necessary. Schedule, confirm, and reschedule patient appointments. Manage daily appointment logs and clinic schedules. Communication & Customer Service: Maintain proper filing and documentation of patient records. Handle patient complaints calmly and escalate issues when necessary. Answer phone calls, emails, and walk-in inquiries promptly. Maintain professional communication with patients, staff, and management. Provide accurate information about hospital services, visiting hours, and procedures. Billing & Payment Support: Assist patients with billing inquiries and payment directions. Coordinate with accounts or HMO desk where necessary. Issue receipts or direct patients to the appropriate payment points. Confidentiality & Compliance: Adhere to hospital policies, procedures, and ethical standards. Maintain confidentiality of patient information at all times. Ensure compliance with health and safety regulations. Qualifications & Requirements: Previous experience: in customer service or hospital reception is an advantage. Proficiency in Microsoft Office and hospital management software. Minimum of HND/Bachelor’s Degree in Business Administration, Public Administration, Mass Communication, or related field. Good telephone etiquette and interpersonal skills. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. Application Deadline: 30th August, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Festac Front Desk Officer job vacancies in Nigeria