Relationship Officer
AI summary
The Client & Staff Relationship Officer manages relationships between the company, clients, and deployed staff. Responsibilities include client and staff management, operations, reporting, and business support. Requires HND or Bachelor's degree, 2-4 years experience in HR or recruitment.
- Salary: NGN 70,000 - 150,000 per month
- Full-time position in Lagos
- Entry level role with 2-4 years experience required
- Easy apply via Jobberman
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Not specified.
- Add concrete examples related to call_center, no_experience, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Officer role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Relationship Officer Whip-Smart Service Providers Limited Customer Service & Support Today Easy apply New Lagos Full Time Recruitment NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites. Min Qualification: HND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Client Relationship Management: Serve as the primary point of contact for assigned clients. Conduct regular follow-ups with clients to assess staff performance and satisfaction. Address and resolve client complaints promptly and professionally. Build and maintain strong, long-term client relationships. Provide timely updates to management on client feedback and concerns. Ensure clients receive exceptional service at all times. Staff Relationship Management: Maintain regular communication with deployed staff. Monitor staff attendance, punctuality, and performance. Address staff concerns, grievances, and workplace challenges. Ensure staff comply with company policies and client expectations. Conduct routine welfare checks and engagement activities. Operations & Compliance: Coordinate staff onboarding and deployment processes. Ensure deployed staff complete all required documentation before resumption. Monitor staff confirmation, transfers, resignations, and terminations. Maintain accurate employee records and deployment data. Ensure compliance with company policies and client service agreements. Escalate critical issues requiring management intervention. Reporting & Documentation: Prepare weekly and monthly client relationship reports. Document complaints, investigations, and resolutions. Track staff performance and disciplinary records. Maintain accurate communication logs with clients and staff. Submit operational updates to management as required. Business Support: Identify opportunities to improve client satisfaction and staff retention. Participate in client meetings and operational reviews.. Responsibilities: Bachelor's degree or HND in Human Resources, Business Administration, Psychology, or a related field. 2–4 years of experience: in recruitment, HR, client service, or employee relations. Experience: working in a recruitment or outsourcing company is an added advantage. Excellent communication and interpersonal skills. Strong conflict resolution and negotiation abilities. Customer service orientation. Problem-solving and decision-making skills. Strong organizational and time management skills. Attention to detail. Ability to manage multiple clients and staff simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work under pressure and meet deadlines. About Whip-Smart Service Providers Limited Whip-Smart Service Providers Limited is currently hiring across Recruitment, Customer Service & Support, Marketing & Communications, and Building & Architecture roles. Of its 24 open positions, 22 are based in Lagos, 1 is based in Nigeria, and 1 is based in Rest of Nigeria. The vacancies range from trainee and entry-level opportunities to mid-level, senior-level, and executive roles, with most requiring 0–5 years of experience. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .