Customer Acquisition Officer Job at Telcapit

AI summary

Telcapit, a logistics conglomerate in Lagos, is hiring a Customer Acquisition Officer to onboard B2B and B2C clients. The role involves field outreach, relationship building, lead conversion, and operational support. Candidates should have 1-2 years of sales or customer service experience and an OND/HND/Bachelor's degree.

• Responsible for bringing new customers onboard for logistics services.
• Requires field work, lead follow-up, and collaboration with operations.
• 1-2 years sales/customer service experience required.
• Send CV with job position as email subject.

Original source description

Customer Acquisition Officer Job at Telcapit | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Customer Acquisition Officer Job at Telcapit Telcapit, a reputable conglomerate, is recruiting to fill the position below: Job Position: Customer Acquisition Officer Job Location: Lagos Job Description The Customer Acquisition Officer is responsible for bringing new customers onboard and expanding the company’s client base. This role focuses on identifying potential customers, promoting the company’s logistics services, and building lasting relationships with both individual and business clients. The officer also gathers feedback from customers to help improve service delivery and overall customer experience. As this is a startup company, the Customer Acquisition Officer will work closely with the Operations Team, supporting day-to-day operational activities when required to ensure seamless service delivery and business growth. Key Responsibilities: Identify and reach out to potential B2B and B2C customers to promote the company’s logistics services. Execute customer acquisition strategies as directed by the Operations Manager. Build and maintain relationships with small business owners, corporate clients, and walk-in customers. Follow up on leads, make calls or visits, and convert prospects into active customers. Collaborate with riders, the dispatch team, and the Operations Team to ensure the smooth onboarding and servicing of new customers. Work hand in hand with the Operations Team to support daily operational activities, customer fulfillment, and other business needs as required in a startup environment. Collect and document customer information accurately for proper record keeping. Provide timely feedback on customer needs, complaints, or service challenges. Suggest ways to improve customer satisfaction and service efficiency. Support marketing campaigns, field activation exercises, and promotional activities aimed at increasing customer sign-ups. Prepare basic weekly reports on customer acquisition activities, lead conversion, and progress. Perform other customer acquisition or operational duties as assigned to support the company’s growth objectives. Requirements: Minimum of an OND, HND, or Bachelor’s degree in Marketing, Business Administration, or a related field. 1–2 years of experience: in sales, customer service, or field marketing ( experience: in logistics or delivery is an advantage). Good communication and interpersonal skills. Ability to approach and engage potential customers confidently. Basic record-keeping and reporting skills. Must be target-driven, organized, adaptable, and willing to work in the field when required. Familiarity with basic computer or mobile applications for reporting is an added advantage. Comfortable using mobile or web-based applications to record and report customer information. Willingness to collaborate across departments and contribute to operational activities in a fast-paced startup environment. Method of Application Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail. Click here to Apply Similar Jobs Customer service officer Job at Party Supplies and More Customer Service Agent Job at MANO Africa Customer Service Officer Job at Acadarri Academy Entry Level Sales / Customer Service Officer Job at Trav4College Customer Service Representative Job at Sinomart Nigeria Limited Customer Experience: Officer Job at Odibola Property Cashier Job at Sinomart Nigeria Limited Team Lead, Customer Relationship Management Job at Access Bank Plc Customer Service Officer Job at Cobbler Care Limited Customer Acquisition Agent Job at HRBP Limited Hottest Jobs Front Desk Officer Job at Kojo Auto Service Centre Limited Front Desk Representative Job at Iraizickify Business Store Job Openings at Nikemfol Head, IT Governance & Risk Compliance Job at Polaris Bank Job Openings at Credpal Job Openings at Saro Agrosciences Job Openings at Renmoney HSE Officer Job at Collection Development Limited Job Openings at Zinajob Synergy Quality Control Officer Job at IFGREEN industries and Investment limited Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.