Customer Service Representative
AI summary
Reverse Aesthetics Limited is hiring a Customer Service Representative for its Lagos clinic. The role involves welcoming clients, managing appointments, responding to inquiries via WhatsApp, phone, email and social media, following up with leads, and ensuring a seamless client experience. Salary ranges from ₦100,000 to ₦150,000 per month.
- Full-time onsite role in Lagos
- Salary range ₦100,000 – ₦150,000 per month
- Requires OND, HND or Bachelor’s degree
- 1–2 years experience preferred
- Customer-facing role across WhatsApp, phone, email and social media
- Send CV to reverseaestheticshr@gmail.com with the position as email subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, customer serviceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Reverse Aesthetics Limited and the role in Not specified.
- Add concrete examples related to call_center, technology, customer service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Reverse Aesthetics Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Reverse Aesthetics is a modern aesthetic and wellness clinic committed to enhancing natural beauty through safe, advanced, and personalized cosmetic treatments. We specialize in non-surgical aesthetic procedures delivered by trained professionals using industry-approved techniques and equipment. Our focus is on excellence, professionalism, and client sati... Read more about this company Customer Service Representative Job Type Full Time , Onsite Qualification BA/BSc/HND , NCE , OND Experience: 1 - 2 years Location Lagos Job Field Customer Care, Success and Service Salary Range ₦100,000 - ₦150,000/month We are looking for a smart, professional, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for delivering exceptional customer service by responding to client inquiries, welcoming clients, managing appointments, following up with leads, and ensuring every client enjoys a seamless experience: from their first interaction with our clinic. This role is ideal for someone with excellent communication skills, a positive attitude, and a passion for building strong customer relationships. Responsibilities: Welcome and attend to clients warmly and professionally. Respond promptly to client inquiries via WhatsApp, phone calls, email, and social media. Make outbound calls to prospective clients, existing clients, and leads for follow-ups, appointment confirmations, reminders, and feedback. Schedule, reschedule, and manage client appointments. Follow up with clients after consultations and treatments to ensure satisfaction. Provide accurate information about our services, treatment options, pricing, and ongoing promotions. Maintain accurate client records and update the CRM/database. Assist with client check-in and check-out processes. Resolve customer complaints professionally and escalate complex issues when necessary. Ensure prompt response to all customer messages and inquiries. Support front desk and administrative operations when required. Maintain a professional, friendly, and customer-focused approach at all times. Requirements: & Skills Minimum of OND, HND, or Bachelor's Degree in any discipline. Previous experience: in customer service, front desk, receptionist, call center, or client relations is an advantage. Excellent written and verbal communication skills. Strong phone etiquette and interpersonal skills. Ability to communicate confidently and professionally with clients. Good knowledge of Microsoft Office applications. Ability to multitask and work efficiently in a fast-paced environment. Strong organizational and time management skills. Excellent attention to detail. Ability to work independently and as part of a team. Experience: using WhatsApp Business or CRM software is an added advantage. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: reverseaestheticshr@gmail.com using the position as subject of email. Build your CV for free. Download in different templates.