Customer Service Executive
AI summary
Recruitment Nigeria (NG) Limited is hiring a Customer Service Executive in Lagos on a full-time basis. The role involves handling customer enquiries, complaints, and requests across multiple channels while promoting company products and services. Candidates need a Bachelor's or HND with 2–4 years of customer service experience.
- Full-time role based in Lagos, Nigeria
- Requires Bachelor's or HND with 2–4 years customer service experience
- Application deadline is 14th August, 2026
- Apply by sending CV and application letter to the provided email
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Recruitment Nigeria (NG) Limited and the role in Not specified.
- Add concrete examples related to factory, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Executive role in factory, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Recruitment Nigeria (NG) Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Executive at Recruitment Nigeria (NG) Limited ⏲ Aug 7, 2026, 2:07 PM ⋕ View all Customer Service & Support jobs Recruitment Nigeria (NG) Limited is a dedicated consultingfirm specializing in connecting top talent with leading companies across various industries. Established with a mission to simplify the hiring process, the company provides tailored recruitment solutions that meet the unique needs of its clients. Recruitment NG Limited's expert team is committed to delivering exceptional service, ensuring that both employers and job seekers find the perfect match for their requirements. The firm believes in fostering long-term relationships and contributing to the growth and success of businesses and individuals alike. We are recruiting to fill the position below: Job Title: Customer Service Executive Location: Lagos Employment Type: Full-time Reports To: Customer Service Supervisor / Operations Manager Job Summary The role requires strong communication skills, professionalism and the ability to build and maintain good customer relationships while promoting the company's products and services. The Customer Service Representative is responsible for providing excellent customer service by responding to enquiries, resolving complaints, processing customer requests, and ensuring a positive customer experience. Key Responsibilities: Prepare periodic reports on customer enquiries and complaints when required. Provide accurate information about the company's products, services and processes. Respond to customer enquiries through telephone calls, emails, social media, WhatsApp and other communication channels. Process customer requests, applications and service related documentation. Handle customer complaints professionally and ensure timely resolution or escalation where necessary. Receive and document customer feedback and recommend areas for service improvement. Maintain confidentiality of customer and company information. Build and maintain positive relationships with customers by delivering quality service. Ensure compliance with the company's customer service policies and procedures. Maintain accurate records of customer interactions and update customer information in the company's database. Follow up on customer requests and complaints to ensure satisfactory resolution. Work closely with internal departments to resolve customer issues promptly. Perform any other duties assigned by Management. Qualifications Possess a Bachelor's Degree or Higher National Diploma (HND) in Business Administration, Mass Communication, Marketing, Public Administration or any related discipline with 2 – 4 years relevant experience: in Customer Service, Customer Support or a similar role. Skills and Competencies: Good organizational and time management skills. High level of professionalism and integrity. Excellent verbal and written communication skills. Ability to work independently and within a team. Strong attention to detail. Strong interpersonal and customer relationship management skills. Good problem-solving and conflict resolution skills. Ability to work under pressure and manage multiple tasks. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint). Good computer literacy and data entry skills. Experience: using CRM or customer management software is an added advantage. How to Apply Interested and qualified candidates should send their Application Letter and CV to: [email protected] using the Job Title as the subject of the mail. Application Deadline: 14th August, 2026. View all Jobs in Nigeria Lagos State Customer Service Executive job vacancies in Nigeria