Customer Experience Intern (NYSC)
AI summary
Pack'N'Pay is hiring a Customer Experience Intern for NYSC Corps Members in Port Harcourt, Rivers State. The role involves responding to customer inquiries via phone, WhatsApp, and email, and requires fluency in at least one Nigerian language (Hausa, Yoruba, or Igbo) plus English. Applicants must be serving NYSC members with at least six months remaining.
- Must be a serving NYSC Corps Member in Port Harcourt or willing to relocate
- Fluency in Hausa, Yoruba, or Igbo required
- Contract role with monthly allowance and mentorship
- Send CV to hr@packnpay.com.ng with subject 'Customer Experience Intern (NYSC)'
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Monthly allowance. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Port HarcourtThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Experience Intern (NYSC) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Pack'N'Pay and the role in Port Harcourt.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Experience Intern (NYSC) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Port Harcourt under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Pack'N'Pay before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers. Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers. Pack ‘N’ Pay officially started operations on Jan... Read more about this company Customer Experience: Intern (NYSC) Job Type Contract Qualification BA/BSc/HND Experience: None Location Rivers City Port Harcourt Job Field Customer Care, Success and Service , Graduate Jobs , Internships Role Summary Pack'N'Pay is seeking smart, enthusiastic, and customer-focused NYSC Corps Members to join our Customer Experience: team. We are specifically looking for candidates who are fluent in Hausa, Yoruba, or Igbo to support customer engagement across different regions. The ideal candidate will provide exceptional customer support, resolve customer inquiries, and contribute to delivering a seamless customer experience: across our products and services. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, WhatsApp, email, and other communication channels. Resolve customer complaints and escalate complex issues where necessary. Maintain accurate records of customer interactions using the company's CRM and support tools. Follow up with customers to ensure timely resolution of issues. Educate customers on the company's products, services, and processes. Collaborate with Sales, Operations, and other departments to ensure customer satisfaction. Meet established response time and customer satisfaction targets. Assist in customer onboarding and support initiatives. Perform other customer experience: duties as assigned. Requirements: Must be a serving NYSC Corps Member currently posted to Port Harcourt, Rivers State, or willing to relocate. Must have at least six (6) months remaining before passing out. Bachelor's degree or HND in any discipline. Must be fluent in at least one of the following Nigerian languages: Hausa Yoruba Igbo Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Proficiency in Microsoft Office applications. Ability to work in a fast-paced, customer-focused environment. Positive attitude, willingness to learn, and strong work ethic. What We Offer Monthly allowance. Hands-on experience: in Customer Experience: and Operations. Structured learning and mentorship. Opportunity to work in a fast-growing technology-driven organization. Potential career opportunities based on performance and business needs. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV to hr@packnpay.com.ng using "Customer Experience: Intern (NYSC)" as the subject of the email. Please indicate the Nigerian language(s) you speak (Hausa, Yoruba, or Igbo) in your application. Build your CV for free. Download in different templates.