Receptionist Job at DLAB Medicare Services Limited

AI summary

DLAB Medicare Services Limited, a medicare company operating medical/pathological testing laboratories and scan centers, is hiring a Receptionist for its Apata, Ibadan location. The role involves patient registration, front desk communication, coordinating patient flow, payment processing, and general administrative duties. Candidates need at least secondary school education, computer literacy, and previous receptionist or customer service experience.

• Full-time Receptionist role at a medical laboratory in Apata, Ibadan
• Salary: N 50,000 - N 60,000 per month plus 13th month bonus after one year
• Requires SSCE/WAEC/NECO and computer literacy; OND in related field is an advantage
• Must reside within commuting distance of Apata, Ibadan

Original source description

Receptionist Job at DLAB Medicare Services Limited | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Receptionist Job at DLAB Medicare Services Limited DLAB Medicare Services Limited is a new medicare company engaged in the business of operating a medical/pathological testing laboratory, scan centers andhealthclubs and deals in all types of laboratory and medical equipments and medical consumables and supplies. We are recruiting to fill the position below: Job Position: Receptionist Job Location: Apata, Ibadan - Oyo Employment Type: Full-time Job Description Welcome patients, clients, healthcare providers, and visitors in a professional, courteous, and compassionate manner; register patients, verify identification and documentation, schedule appointments, and provide accurate information regarding laboratory services, operating hours, test preparation, pricing, and turnaround times. Manage all front desk communications by answering and directing telephone calls, emails, and enquiries promptly, resolving routine patient concerns, and escalating complex issues to the appropriate laboratory personnel when necessary. Coordinate patient flow by liaising with phlebotomists, laboratory scientists, clinicians, and other departments to ensure efficient service delivery and a positive patient experience. Receive and process payments, issue receipts, reconcile daily collections where applicable, and maintain accurate financial, patient registration, and laboratory records in accordance with established policies and procedures. Perform general administrative duties, including filing, scanning, photocopying, document management, correspondence, and the receipt, sorting, and distribution of laboratory reports and other official documents. Maintain a clean, organized, and welcoming reception area, monitor office and reception supplies, and coordinate timely replenishment to support uninterrupted laboratory operations. Safeguard the confidentiality of patient information and laboratory records while ensuring compliance with applicable data protection, privacy, and laboratory policies and procedures. Comply with all laboratory quality management, infection prevention and control (IPC), occupational health and safety, customer service standards, and regulatory requirements: while supporting continuous quality improvement initiatives. Qualifications / Requirements: Minimum of Secondary School Education: (SSCE, WAEC, NECO) with basic accounting knowledge Must be computer literate OND in Accounting, Finance, Business Administration, Secretarial Studies, Office Management is an added advantage Must have previous experience: as a receptionist, front desk officer, customer service representative, or administrative assistant Must be of good moral character, friendly with good communication skills and who can guarantee and ensure excellent customer service with patients, customers and staff. Ability to multitask and work effectively in a fast-paced environment. Condition of Employment: Applicants must reside within a reasonable commuting distance of Apata, Ibadan, and be able to maintain punctual and regular attendance. Salary N 50,000 - N 60,000 per month based on qualification and experience,including 13 Month Salary / Christmas Bonus after one year of employment (Half of One Month Salary). Method of Application Interested and qualified candidates should forward their application (including CV and copies of credentials) to: [email protected] using "Receptionist" as the subject of the email. 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