Business Support Supervisor (Travels)
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AI summary
Flowvim Management Consulting is recruiting a Business Support Supervisor for a fast-growing Travel & Tours company in Lagos. The role is hybrid on the Lekki Axis and focuses on converting customer enquiries into bookings, managing sales and invoicing, and promoting travel products online and offline. Resumption is targeted for September 1, 2026.
- Hybrid role based on the Lekki Axis, Lagos.
- Entry-level supervisory role in the travel and tourism industry.
- Focus on customer enquiry conversion, sales, and invoicing.
- Requires OND qualification and candidates should be 27 years or younger.
- Previous customer service, sales, or travel booking experience is an advantage.
Description
Entry Level Job Type Full time Work Mode Hybrid Category Airlines & Aviation Job Description Flowvim Management Consulting on behalf of our esteemed client, a dynamic and fast-growing Travel & Tours company is currently seeking a highly motivated and proactive Business Support Supervisor to join their team. This is a unique opportunity for a young, smart, and sales-driven individual to build a career in the travel industry. If you thrive in a fast-paced environment and have a passion for customer service and sales, we want to hear from you! Job Title : Business Support Supervisor (Travels) Hybrid (Lekki Axis, Lagos) Reports To : Company Owner / Manager Resumption Date : September 1, 2026 About the Role As the first point of contact for all customer enquiries, you will be the face and voice of the company. Your primary focus will be converting enquiries into bookings, managing sales and invoicing, and actively promoting our travel products both online and offline to drive revenue and ensure customer satisfaction. Requirements: Education: OND qualification preferred. Age & Gender: Male candidates not more than 27 years old. : Must reside within the Lekki Axis. · Previous experience: in Customer Service, Sales, or the Travel/Tourism industry is an advantage. · Experience: in booking local and international flights is a high advantage. Skills: Excellent communication and interpersonal skills. Basic computer proficiency (MS Word, Excel) and high tech-savviness. Attributes: Must be smart, proactive, sales-driven, honest, and reliable. Responsibilities: Serve as the first point of contact via calls, social media. Provide accurate information on travel packages, visas, tours, and staycations, ensuring a professional and friendly tone. · Prepare and send invoices promptly, track payments, and guide clients from enquiry to confirmation. Identify opportunities to upsell and cross-sell company products. · Promote the company’s services online and assist with onsite marketing during events/exhibitions. · Maintain accurate records of enquiries, bookings, and customer details. Provide daily/weekly reports to management. Benefits: & Perks 13th-month benefit (at Management’s discretion) & Paid Conference/Exhibition attendance. Required Skills Adaptability Attention to Detail B2B Sales B2C Sales Business Development Closing Communication Creativity Critical Thinking Customer Service Customer Support English Lead Generation Negotiation Outside Sales Presentation Skills Sales Time Management About SAMSON ROBERT-OKORIE Flowvim Management Consulting is a business management and advisory firm focused on several key areas: Management Consulting and Business Coaching: Helping businesses with strategic planning and execution. Training & Development: Designing and delivering training sessions, such as strategic HR integration for organizations like Jaiz Bank. Process Audit: Ensuring business processes are efficient and effective. Human Capital Development: Focusing on the "people" aspect of business to foster growth. The company's philosophy is built on the idea that successful organizations are formed at the intersection of people, processes, and performance. They aim to bridge the gap between strategy and execution for their clients. Industry Consulting Company Size 1-10 employees Website https://www.flowvim.com View Company Profile