Collections Officer
AI summary
Yalo Technologies is hiring a Collections & Recovery Officer in Lagos to follow up on customer repayments, recover overdue accounts, negotiate payment plans, and maintain accurate records. The full-time role requires an HND or Bachelor's degree in a finance-related field, at least 2 years of collections or debt recovery experience, and strong communication and negotiation skills. The offered salary is NGN 150,000–250,000 plus commission.
- Full-time role based in Lagos, Nigeria
- Salary of NGN 150,000–250,000 plus commission
- Requires HND/Bachelor's degree in Finance, Accounting, Economics, or related field
- Minimum 2 years' experience in collections, debt recovery, or loan servicing
- Experience in fintech, financial institution, or lending company is preferred
- Strong communication, negotiation, and interpersonal skills required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000 Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, Accounting, Auditing & FinanceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collections Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Yalo Technologies and the role in Lagos.
- Add concrete examples related to call_center, finance, Accounting, Auditing & Finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collections Officer role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Yalo Technologies before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Collections Officer Yalo Technologies Accounting, Auditing & Finance 1 week ago Easy apply New Lagos Full Time Banking, Finance & Insurance NGN 150,000 - 250,000 Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Collections & Recovery Officer is responsible for following up on customer repayments, recovering overdue accounts, negotiating payment plans, and maintaining accurate records. The role requires strong communication, professionalism, and a customer-focused approach to reduce delinquency and support business performance. Min Qualification: HND Experience: Level: Mid level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Follow up with customers on due and overdue payments through calls, emails, WhatsApp, and other approved channels. Negotiate repayment arrangements and ensure timely resolution of outstanding accounts. Monitor customer accounts and maintain accurate records of collection and recovery activities. Manage delinquent accounts and implement effective recovery strategies. Prepare collections and recovery reports, escalating high-risk accounts when necessary. Deliver excellent customer service while ensuring compliance with company policies and regulatory requirements. Requirements: A minimum of a Bachelor's degree or HND in Finance, Accounting, Economics, Business Administration, or a related discipline. A minimum of 2 years' experience: in collections, debt recovery, loan servicing, or a similar role, preferably within a fintech, financial institution, or lending company. Strong communication, negotiation and interpersonal skills. Ability to work independently, meet recovery targets and handle sensitive customer conversations professionally. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job