Field Loan Collections Officer
AI summary
Moniepoint Incorporated is hiring a Field Loan Collections Officer in Borno, Nigeria. The role involves visiting defaulting borrowers, negotiating repayments, recovering collateral, and preparing daily recovery reports in line with company policy and regulatory requirements. Candidates should have field collections experience, strong negotiation skills, and the ability to work independently.
- Field-based collections role covering Borno
- Requires visiting defaulting borrowers and recovering collateral
- Must communicate in English and Nigerian Pidgin
- Reports to Head of Credit Risk & Collections
- Experience in field debt recovery or collections required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in internship, restaurante, CollectionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Loan Collections Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Moniepoint Incorporated and the role in Not specified.
- Add concrete examples related to internship, restaurante, Collections, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Loan Collections Officer role in internship, restaurante?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Moniepoint Incorporated before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Field Loan Collections Officer (Borno) at Moniepoint Incorporated ⏲ Aug 18, 2026, 7:07 AM ⋕ View all Banking & Financial Services jobs Moniepoint is a leading African fintech company providing digital financial solutions to businesses and individuals. Originally launched as TeamApt in 2015, the company has grown into a unicorn valued at over $1 billion, serving over 10 million customers across Nigeria. Through its robust platform, Moniepoint offers business banking, payment solutions, working capital loans, and personal financial services like savings, transfers, and debit cards. With a network of 600,000+ agents and over 1 billion monthly transactions, Moniepoint is building financial infrastructure that powers small businesses and everyday life. Recognized as one of Africa’s fastest-growing companies by the Financial Times, Moniepoint is driven by values like grit, integrity, and empathy—and is expanding globally to drive financial inclusion at scale. We are recruiting to fill the position below: Job Title: Field Loan Collections Officer Location : Borno Department: Credit & Risk Operations Reports to: Head of Credit Risk & Collections About This Role This role requires extensive fieldwork, including visiting customers at their physical locations and carrying out recovery activities in accordance with established loan recovery processes, company policies, and applicable regulatory requirements. The Debt Collections Officer is responsible for conducting on-site engagements with defaulting borrowers to ensure loan repayments are made within the agreed contractual timelines. Responsibilities: Negotiation & Repayment Support: Engage and negotiate with customers to facilitate repayments in line with the terms of the loan agreement. Field Recovery & On-Site Engagement: Handle assigned recovery cases by visiting defaulting borrowers at their physical locations. Compliance & Professionalism: Maintain professionalism and ensure compliance with all applicable policies, ethical standards, and regulatory requirements. Collateral & Asset Recovery: Recover assets, items, or goods that serve as collateral for loan defaults, in accordance with approved procedures. Reporting & Escalations: Prepare and submit daily reports on customer engagements and recovery activities, and escalate complex or unresolved cases appropriately. Experience: & Background Experience: operating effectively within field-based, on-site coverage areas. Strong knowledge of effective field recovery, negotiation techniques, and loan default processes. Demonstrated history of meeting or exceeding recovery targets in a fast-paced environment. Proven experience: in a field debt recovery or collections role. Skills & Competencies: Problem-Solving & Conflict Resolution: Tactical approach to resolving disputes and overcoming repayment barriers. Negotiation & Persuasion: Strong ability to handle difficult conversations and secure repayment commitments. Communication: Ability to communicate effectively in both English and Nigerian Pidgin. Integrity & Compliance: High ethical conduct and strict adherence to regulatory requirements: and internal procedures. Self-Management: Results-driven, highly organised, and able to work independently under pressure to meet tight deadlines. Customer Relationship Management: Professional demeanor with a balance of firmness and empathy. What Success Looks Like in This Role High recovery rates on assigned defaulting portfolios within established timelines. Effective resolution and recovery of defaulted collateral without reputational risk to the business. Full operational adherence to compliance, ethical standards, and legal recovery frameworks. Accurate, timely daily reporting on customer engagements, recoveries, and escalated risks. Why Join Us? Opportunity to work within Africa's fastest-growing fintech ecosystem driving financial inclusion. Strong support for professional development and operational success. Competitive compensation, benefits, and career growth opportunities. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Borno State