Field Operations Officer
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Chariot Messenger is hiring a Field Operations Officer to manage electric bike fleet operations in Lagos. Responsibilities include bike assembly, rider verification, swap station monitoring, and hire-purchase collections. Requires 2 years experience in field operations or logistics.
- Bike assembly and rider handover
- Rider & guarantor verification (KYC)
- Swap station monitoring at Lekki, Ikoyi
- Hire-purchase collections with strict follow-up
- Requires comfort riding a bike across Lagos
- Google Sheets/Excel skills mandatory
- Performance-linked monthly bonus
- Growth path to Operations Manager
Description
Find a Job + + + + Search Field Operations Officer Chariot Messenger Ltd Driver & Transport Services 3 days ago Easy apply New Lagos Full Time Shipping & Logistics NGN 70,000 - 150,000 Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Chariot Messenger is hiring a Field Operations Officer to run the day-to-day operations of our electric bike fleet and hire-purchase program in Lagos. You'll assemble bikes, verify riders and guarantors, monitor our battery-swap network, keep operational records, and ensure 100% collection of daily hire-purchase payments. Field-based role reporting Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - Flexible Hours Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Bike assembly & rider handover: Assemble bikes at the storage facility, run quality checks, and manage handovers when onboarding new riders. Rider & guarantor verification: Run KYC end-to-end: ID checks, guarantor visits, reference calls. No bike leaves the facility without your sign-off. Swap station monitoring: Regular physical visits to our partner swap stations (Lekki, Ikoyi, and expansion sites). Check battery inventory, station condition, and partner relationships. Escalate issues same-day. Data & record keeping: Maintain accurate daily records: swap counts, payment logs, bike condition, incident reports. Deliver a weekly operations summary to the CEO every Monday. Hire-purchase collections: Track daily rider payments, follow up on any missed payment within 24 hours, and maintain the collection ledger. Our current active rider has a 100% payment record — your job is to protect and extend that standard. Requirements: Minimum of 2 years in field operations, fleet management, asset finance collections, or logistics operations Background at a microfinance bank, asset-lease mobility company, ride-hailing/dispatch operations team, or logistics operator is a strong plus Comfortable riding a bike or willing to learn; you'll be moving across Lagos daily Solid Google Sheets/Excel skills: record-keeping is non-negotiable High-integrity operator: you handle verification and payment follow-up; we'll verify you the way you'll verify riders Firm but respectful communicator: Nigerian collections is a relationship skill, not enforcement Self-starter who works well without daily supervision What Success Looks Like in 6 Months: 98%+ hire-purchase collection rate maintained across the rider base Zero bikes released without complete rider + guarantor verification All swap stations visited on schedule with issues logged and resolved Weekly operations report delivered every Monday, on time, every time Benefits: Competitive salary within Lagos market range for the role Transport allowance (or an assigned Chariot bike as your work vehicle) Performance-linked monthly bonus tied to collection rate and operational discipline Direct access to and mentorship from the founder A ground-floor seat at a company building physical infrastructure across Nigeria Growth path into Operations Manager as the fleet scales Location: Lagos, Nigeria Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .