Community & Engagement Manager
AI summary
Dangote Industries Limited is hiring a Community & Engagement Manager at its Lagos headquarters. The role involves managing the Group's social media communities and WhatsApp channels, driving audience growth, coordinating stakeholder engagement, and ensuring compliance with corporate messaging and digital governance standards. The position requires a Bachelor's degree and at least six years of relevant experience in social media management, online community management, or corporate communications.
- Role based at DIL HQ in Lagos, Nigeria
- Manages social media communities and WhatsApp channels across the Group
- Minimum 6 years relevant experience required
- Bachelor's degree in Mass Communication, PR, Marketing, or related field
- Application is online via the provided link
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, seguranca, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Community & Engagement Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Dangote Industries Limited and the role in Not specified.
- Add concrete examples related to security, seguranca, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Community & Engagement Manager role in security, seguranca?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Dangote Industries Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Community & Engagement Manager at Dangote Industries Limited ⏲ Sep 4, 2026, 4:04 AM ⋕ View all Media, Advertising & Communications jobs Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa. We are recruiting to fill the position below: Job Title: Community & Engagement Manager Location: DIL HQ-Lagos Job Summary The role will build trusted digital relationships, grow relevant audiences, coordinate timely responses, manage escalations and convert audience feedback into actionable insight. The role will also ensure that community interactions are consistent with approved corporate messaging, service standards, brand values and crisis communication protocols. The Community & Engagement Manager will manage the Group's social media communities and audience engagement across approved digital channels, including WhatsApp. Key Responsibilities: Audience growth: Identify and implement responsible organic and campaign-led audience growth initiatives, working with the Content & Editorial and Creative & Multimedia teams. Audience insight: Track recurring questions, concerns, content preferences and emerging community themes; share insights with relevant teams to improve content and stakeholder response. Social media and channel management: Manage the day-to-day operation of approved Group social media accounts and WhatsApp channels, including publishing coordination, response management and channel hygiene. Community engagement:Develop and execute community engagement plans that encourage meaningful interaction, improve responsiveness and strengthen stakeholder trust. Response and moderation management: Develop response templates, moderation guidelines and service standards; ensure comments, questions and complaints are acknowledged and routed appropriately. Governance and compliance: Maintain access controls, response logs and approval records, and ensure compliance with channel policies, privacy requirements: and digital governance standards. Digital stakeholder engagement: Coordinate online engagement with customers, communities, media, partners, employees and other relevant stakeholders in line with approved communication objectives. Campaign and event support: Manage live and real-time audience engagement during campaigns, corporate events, announcements and crisis situations. Key Requirements: Education: and Work Experience: Bachelor's Degree in Mass Communication, Public Relations, Marketing, Digital Media, Business Administration or a related discipline. Experience: in a large corporate organisation, consumer-facing business or reputable digital agency is desirable. Practical experience: managing high-visibility social channels and coordinating sensitive stakeholder responses. Minimum of 6 years' relevant experience: in social media management, online community management, digital customer engagement or corporate communications. Functional Competencies: Ability to work flexibly during time-sensitive announcements or emerging issues. Escalation judgement and familiarity with reputation and crisis response processes. Campaign execution, live coverage and real-time engagement. Working knowledge of social media management, scheduling and analytics tools. Social media platform management, moderation and community-building. Strong cross-functional stakeholder and service-management skills. Excellent written communication and audience-appropriate response drafting. Understanding of digital privacy, channel security and platform policies. Audience insight, engagement analysis and performance reporting. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State