Customer Service Representative
AI summary
Ultraceeti Africa is hiring a Customer Service Representative in Lagos, Nigeria. The role involves managing customer communications across phone, chat, email, and social media, resolving complaints, and logging interactions in CRM systems. The position is full-time, pays NGN 150,000–250,000, and requires a BSc and at least one year of experience.
- Full-time role based in Lagos, Nigeria
- Salary range NGN 150,000 – 250,000
- Requires BSc and 1 year of experience
- Customer support across phone, email, chat, and social media
- Uses CRM tools such as Zendesk
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ultraceeti Africa and the role in Not specified.
- Add concrete examples related to retail, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ultraceeti Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representive Ultraceeti Africa Customer Service & Support 1 week ago Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty Min Qualification: Degree Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Manage Communications: Respond promptly to customer inquiries via phone, live chat, email, and social media. Resolve Issues: Investigate customer complaints, troubleshoot problems, and process billing adjustments, refunds, or exchanges Maintain Records: Log details of customer interactions, comments, and actions taken accurately inside CRM systems like Zendesk. Requirements: Minimum qualification of BSC 1 year of previous experience: in a similar role Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job