Outsourcing & Operations Officer
AI summary
Smart Partners Consulting Limited (SPCL) is hiring an Outsourcing & Operations Officer in Lagos on a full-time basis. The role covers client relationship management, field operations, vendor procurement, and administrative oversight across cleaning, fumigation, and facility management services. Candidates need a Bachelor’s degree and 4–6 years of relevant operations or client service experience.
- Full-time role based in Lagos, Nigeria
- Focus on outsourcing, client service, and field operations
- Requires 4–6 years of relevant operations or facility management experience
- Involves vendor management, procurement, and client reporting
- Bachelor’s degree in Business Administration, Facility Management, Operations, or related field required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, cleaning, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Outsourcing & Operations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Smart Partners Consulting Limited (SPCL) and the role in Not specified.
- Add concrete examples related to sales, cleaning, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Outsourcing & Operations Officer role in sales, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Smart Partners Consulting Limited (SPCL) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Outsourcing & Operations Officer at Smart Partners Consulting Limited (SPCL) ⏲ Aug 17, 2026, 5:13 AM ⋕ View all Product & Project Management jobs Smart Partners Consulting Limited (SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our Clients We are recruiting to fill the position below: Job Title: Outsourcing & Operations Officer Location: Lagos Employment Type: Full-time Job Summary This role involves supervising admin and janitorial staff, coordinating field operations, managing vendor contracts, developing client proposals, and ensuring seamless service delivery in cleaning, sales of cleaning consumables, fumigation, and facility management. Balancing strategic oversight with hands-on management of people, processes, and clients. Outsourcing and Operations Officer manages outsourcing / client relationships and lead operational execution across multiple service areas. Key Responsibilities: Outsourcing / Client Service & Relationship Management: Develop and maintain strong relationships with clients and outsourced staff to ensure satisfaction and client retention. Send tailored proposals, quotations, and service agreements to clients based on requirements. Conduct regular check-ins, service updates, and client review meetings. Handle client onboarding, service requests, issue resolution, and performance reviews. Serve as the primary liaison between the company and its clients. Operations & Field Management: Send monthly report to all the clients on janitorial activities/observations Manage recruitment, deployment and training of janitors across client sites. Handles sales and client acquisition for cleaning consumables and other services. Oversee fumigation and pest control management, ensuring compliance with standards and schedules. Conduct routine custodian service inspections and detailed location inspections; document findings and recommend improvements. Track service-level performance and respond quickly to issues or client escalations. Coordinate contingency cleaning activities and ensure cleaning consumable are adequately supplied to clients’ locations when and where necessary on monthly basis. Vendor & Procurement Management: Evaluate vendor performance and maintain up-to-date service agreements. Manage procurement of cleaning and pest control consumables and ensure adequate stock levels. Oversee inventory management, stock issuance, and reporting. Administrative & Financial Oversight: Supervise administrative staff and cleaning operatives, ensuring clarity of roles and productivity. Oversee invoicing and collaborate with Finance on accurate and timely payroll for custodians. Prepare and submit comprehensive operational and client service reports monthly. Monitor budget allocation for consumables, equipment, and personnel logistics. Qualifications Bachelor’s degree in Business Administration, Facility Management, Operations, or a related field. Proven experience: in managing field teams, proposals, procurement, and client accounts. Minimum 4–6 years of relevant experience: in operations, client service, or facility management. Key Skills & Competencies: Highly organized with strong problem-solving and decision-making skills. Solid understanding of facility management, cleaning, and pest control procedures. Excellent written and verbal communication skills. Strong leadership and people management abilities. Proficient in Microsoft Office Suite especially excel, and operations software. Experience: with budgeting, invoicing, and inventory control. Strong client service orientation and conflict resolution skills. Other Attributes: Strong interpersonal and vendor negotiation skills. Field experience: in janitorial or environmental services. Ability to multitask and manage several locations or projects simultaneously. Attention to detail and commitment to service excellence. How to Apply Interested and qualified candidates should send their detailed CV to: [email protected] using the Job Title as the subject of the email. Application Deadline: 30th August, 2026 View all Jobs in Nigeria Lagos State