Customer Service Representative
AI summary
GUO Transport Company Limited is hiring a Customer Service Representative in Okigwe, Imo State. The role involves coordinating passenger transport operations and logistics/parcel services, including customer inquiries, shipment tracking, and revenue recording. Salary is N100,000 - N120,000 per month, with applications due 27th August, 2026.
- Customer service role covering both passenger transport and logistics operations
- Based in Okigwe, Imo State with terminal and dispatch coordination duties
- Salary of N100,000 - N120,000 per month
- Application deadline is 27th August, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 - N120,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- PreferredPractical evidence in driver, call_center, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- PreferredCV evidence that matches Customer Service RepresentativeUse the summary and description to highlight related achievements.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to GUO Transport Company Limited and the role in Not specified.
- Add concrete examples related to driver, call_center, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research GUO Transport Company Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at GUO Transport Company Limited ⏲ Aug 13, 2026, 4:06 AM ⋕ View all Transportation & Logistics jobs Founded in 1980, GUO Transport Company Ltd. is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet. The company has become an icon in the transportation industry, providing safe, enjoyable and affordable travel to millions of passengers annually. While GUO transport Co. is well known for its regularly scheduled passenger service, nationwide logistics solutions. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Okigwe, Imo Responsibilities: Transport / Passenger Services Duties: Ensure compliance with company operational procedures and standards. Ensure proper allocation of buses/vehicles to scheduled trips. Monitor boarding, loading, departure, and arrival processes. Ensure vehicles are dispatched according to approved schedules and routes. Escalate vehicle shortages, breakdowns, delays, or other operational challenges promptly. Coordinate with drivers and other operational personnel to ensure smooth trip execution. Ensure operational delays are promptly identified, escalated, and resolved. Monitor driver punctuality and readiness for scheduled trips. Maintain effective communication with the Terminal Manager and Operations Department on operational matters. Monitor vehicle availability and ensure requested vehicles are provided on time. Monitor the movement of vehicles arriving at and departing from the terminal. Logistics/Parcel Services Duties: Coordinate the routing and tripping of parcelsto ensure prompt dispatch and timely delivery across all GUO Logistics locations. Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions. Support revenue collection and ensure all transactions are properly recorded and accounted for. Maintain accurate shipment documentation including waybills, manifests, receipts, and proof of delivery. Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries. Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction. Track and monitor parcels in transit and proactively update customers on delivery status or any service delays. Supervise and verify proper packaging, registration, and inspectionof parcels before dispatch to ensure compliance with company policies and safety standards. Record and maintain customer data and transaction history accurately in the CRM system. Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points. Salary N100,000 - N120,000 per month. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 27th August, 2026. View all Jobs in Nigeria Imo State Customer Service Representative job vacancies in Nigeria