Collection Specialist
AI summary
CashX, a fast-growing FinTech company, is hiring a Collection Specialist to join its team in Lagos. The role involves contacting customers via calls, SMS, WhatsApp, and emails to recover overdue payments, negotiate repayment plans, and meet collection targets. Candidates should send their CV to hr@cashx.ng with the job title as the subject.
- FinTech collections role based in Lagos, Nigeria
- Contact customers via calls, SMS, WhatsApp, and emails
- Negotiate repayment plans and meet recovery targets
- 0–2 years’ experience in collections or financial services is an advantage
- Apply by sending CV to hr@cashx.ng with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, finance, collectionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collection Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CashXpress Nigeria Limited and the role in Not specified.
- Add concrete examples related to call_center, finance, collections, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collection Specialist role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CashXpress Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
CashX, a fast-growing FinTech company, is looking for a Collection Specialist to join our dynamic team in Lagos. If you are confident, persuasive, target-driven, and passionate about customer engagement and financial recovery, this opportunity is for you! Key Responsibilities: Maintain accurate and up-to-date records of customer interactions, commitments, payments, and account status. Review customers’ loan information, payment history, and account records to determine appropriate collection strategies. Contact customers through calls, SMS, WhatsApp, and emails regarding due and overdue payments. Handle customer concerns professionally while providing appropriate repayment solutions. Follow up consistently with customers to secure payment commitments and recover outstanding debts. Negotiate settlements, restructuring options, and repayment arrangements within approved guidelines. Meet and consistently work towards assigned collection and recovery targets. Escalate unresolved or high-risk accounts appropriately. Engage customers professionally and negotiate suitable repayment plans. Requirements: Highly target-driven, resilient, and results-oriented. 0–2 years’ experience: in debt collection, customer service, FinTech, banking, microfinance, or financial services is an advantage. Confident and professional telephone manner. BA/BSc/HND in Finance, Business Administration, Economics, or any related field. Ability to handle challenging customer conversations calmly and professionally. Ability to work effectively in a fast-paced and performance-driven environment. Must have completed NYSC. Good computer literacy and ability to work with digital systems. Strong negotiation, persuasion, and interpersonal skills. Excellent verbal and written communication skills. How to Apply Interested and qualified candidates should send their CV to: hr@cashx.ng using the job title as the subject of the mail. View all Jobs in Nigeria Lagos State Collection Specialist job vacancies in Nigeria