Customer Support / Sales Onboarding Agent
AI summary
Mwanga Limited is hiring a Customer Support / Sales Onboarding Agent to work in its Maryland, Lagos call center. The role involves engaging customers at the point of sale, guiding them through product onboarding, and delivering excellent customer experience. It is a full-time rotational-shift position offering ₦100,000 net per month.
- Full-time call center role in Maryland, Lagos
- Salary of ₦100,000 net per month
- Rotational shifts including weekends and public holidays
- Requires OND/HND/BSc and 0–2 years experience
- Customer onboarding and support via calls and approved channels
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 Net/Month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support / Sales Onboarding Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mwanga Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support / Sales Onboarding Agent role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mwanga Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability. Read more about this company Customer Support / Sales Onboarding Agent Job Type Full Time Qualification BA/BSc/HND , OND Experience: 0 - 2 years Location Lagos City Maryland Job Field Customer Care, Success and Service Work Schedule: 24/7 operation (Rotational shifts, including weekends and public holidays) Salary: ₦100,000 Net/Month Job Summary We are seeking smart, customer-focused Customer Support / Sales Onboarding Agents to engage customers at the point of sale and onboard them onto products they have purchased. The role requires clear communication, product knowledge, and the ability to guide customers smoothly through onboarding while delivering an excellent customer experience. This position operates in a fast-paced, call center environment and is ideal for individuals who are confident, persuasive, and service-oriented. Key Responsibilities: Engage customers via calls or other approved channels. Educate customers on the product they have purchased and guide them through the onboarding process. Clearly explain product features, benefits, and usage to customers. Resolve basic customer inquiries and escalate complex issues appropriately. Ensure accurate capture and documentation of customer information. Meet daily and weekly onboarding, quality, and productivity targets. Adhere strictly to call scripts, onboarding procedures, and compliance guidelines. Deliver a professional and positive customer experience: at all times. Work collaboratively with Team Leads and QA to improve performance and service quality. Requirements: / Qualifications / Skills Minimum of OND / HND / B.Sc. qualification Previous experience: in customer service, call center, sales is an added advantage Good verbal communication, interpersonal skills, Quick to learn new products and processes and customer-focused. Strong typing skills with high speed and accuracy for efficient data entry and customer interaction. Fluency in English and any other local language i.e Hausa, Igbo or Yoruba is an added advantage. Basic computer literacy and ability to use CRM or call systems Can work 24-hour rotational shifts, including weekends and public holidays. Must reside in Maryland, Lagos or nearby environs Check how your CV aligns with this job Method of Application Interested and qualified? Go to Mwanga on docs.google.com to apply Build your CV for free. Download in different templates.