Customer Service Representative
AI summary
Ileoja Marketplace is hiring a full-time Customer Service Representative in Oyo, Nigeria. The role involves verifying customer orders, coordinating deliveries, providing timely updates, maintaining records, and reporting feedback. Candidates need an OND/HND/NCE or equivalent with 2 years of experience, strong communication skills, and a WhatsApp-enabled phone.
- Full-time customer service role at a major Nigerian marketplace
- Based in Oyo, Nigeria
- Requires OND/HND/NCE with 2 years experience
- WhatsApp-enabled phone required for communication
- Application via Google Docs link provided
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IbadanThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ileoja Marketplace and the role in Ibadan.
- Add concrete examples related to call_center, entregador, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ibadan under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ileoja Marketplace before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Learn How to Get a Job and Stay Ahead with AI Register for our Free Webinar Ileoja is the No1 Marketplace You Can Trust in Nigeria. The platform connects users to buy and sell anything. It is the best website where you can easily post your ads for free! On ileoja, Anything that can be bought, can sold! Customer Service Representative Job Type Full Time Qualification NCE Experience: 2 years Location Oyo Job Field Customer Care, Success and Service Job Summary We’re seeking a dedicated Customer Support Representative to join our team and ensure smooth order processing and delivery management. The ideal candidate should be detail-oriented, professional, and an excellent communicator who can ensure a seamless experience: for our customers. Responsibilities: Order Confirmation: Verify customer orders through calls or messaging apps to ensure accuracy. Delivery Coordination: Follow up with delivery agents to confirm timely and successful deliveries. Customer Communication: Provide customers with timely updates on their orders, including delivery schedules or any changes. Record-Keeping: Maintain accurate records of orders and deliveries for easy reference. Feedback Reporting: Relay common customer feedback and delivery issues to management to improve service. Requirements: Candidates should possess an OND / HND / NCE / FLSC / B.Sc Degree with 2 years of experience. Smart Appearance: Must dress professionally and represent the brand’s image. Excellent Communication Skills: Outgoing, with the ability to communicate confidently and effectively. Browsing Phone with WhatsApp: Required for communication with customers and delivery agents. Proactive & Detail-Oriented: Ability to manage multiple orders and handle follow-ups efficiently. Age Requirement: Must be 18 years or older. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Ileoja Market Place on docs.google.com to apply Build your CV for free. Download in different templates.