Customer Service Representative
AI summary
Gosub Limited, a Nigerian software company behind the gosub.ng telecom services platform, is hiring a Customer Service Representative in Benin City, Edo. The role involves handling customer inquiries across phone, email, and social media, processing orders, resolving complaints, and collaborating with internal teams. The position offers N120,000 monthly and requires at least a Bachelor's degree and 2 years of experience.
- Full-time role based in Benin City, Edo State
- Salary of N120,000 per month
- Must reside around Sapele Road or GRA and environs
- Requires Bachelor's degree and minimum 2 years experience
- Shift work including nights, weekends, and holidays
- Apply by email to [email protected] with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N120,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Benin CityThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Gosub Limited and the role in Benin City.
- Add concrete examples related to call_center, part_time, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Benin City under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Gosub Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at Gosub Limited ⏲ Aug 4, 2026, 12:10 PM ⋕ View all Customer Service & Support jobs Gosub Limited is a software company dedicated to developing innovative products that tackle everyday challenges. We are currently promoting gosub.ng, a web application that provides telecommunication products and services to individuals and corporate customers across Nigeria. Through gosub.ng, users can easily purchase data plans or airtime, transfer or convert airtime to cash, and process bill payments. We are passionate about delivering technological solutions to address the challenges faced by Nigerians. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Benin City, Edo Employment Type: Full-time Job Description As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our valued customers. We are seeking an experienced and highly motivated Customer Service Representative to join our team. Responsibilities: Process customer orders. Collaborate with other teams to ensure customer satisfaction. Respond to customer complaints and resolve issues in a timely and effective manner. Identify and escalate priority issues to the appropriate department. Maintain accurate records of customer interactions and transactions. Manage incoming customer inquiries via phone, email, and social media channels. Provide product and service information to customers. Requirements: Must reside in Benin City, specifically around Sapele Road or GRA and environs. Proficiency in multitasking and prioritizing in a fast-paced environment. Flexible to work shifts, including days, nights, weekends, and holidays. Capacity to work under pressure. Candidate must possess at least a Bachelor’s Degree in a related field. Minimum of 2 years of experience: in a similar role. Strong problem-solving and analytical skills. Ability to work independently and in a team setting. Experience: in a customer-focused environment. Proficiency in Google Docs (especially spreadsheets) and CRM software. Excellent communication and interpersonal skills. Salary N120,000 monthly. How to Apply Interested and qualified candidates should send their application to: [email protected] using the Job Title as the subject of the email. Note: Only applications sent directly to [email protected] will be reviewed. If you’re a motivated, customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. If you do not reside in Benin City, specifically around Sapele Road or GRA and environs, do not apply. We encourage you to apply early, as applications will be considered on a first-come, first-served basis. View all Jobs in Nigeria Edo State Customer Service Representative job vacancies in Nigeria