Medical Receptionist / Phlebotomist

AI summary

LAB360 Medical Laboratory in Abuja is hiring a Medical Receptionist / Phlebotomist on a contract basis. The role combines front-desk administration, patient registration, and billing with phlebotomy duties such as blood sample collection, labelling, and routing for laboratory testing. Candidates should have knowledge of clinical compliance, infection control, and sample collection techniques.

• Contract employment at a medical laboratory in Jabi, Abuja (FCT)
• Role combines front-desk reception with phlebotomy duties
• Duties include patient registration, billing, sample collection, and labelling
• Requires knowledge of infection control and sample collection techniques

Original source description

Medical Receptionist / Phlebotomist at LAB360 Medical Laboratory ⏲ Aug 3, 2026, 6:11 AM ⋕ View all Medical & Healthcare jobs LAB360 is a leading Medical Laboratory in Abuja Nigeria, and has been providing quality health care services that is fast and reliable since its inception in 2019. Through the application of modern, innovative technologies and the adherence to laboratory testing standard and ethical practices, LAB360 is able to deliver accurate test results that not only meets the medical testing needs of clients but also improves their quality of lives and overall wellbeing. LAB360 Medical Laboratory is currently seeking to hire a qualified professional for the role of Medical Receptionist and Phlebotomist at its healthcare facility located in Abuja, Nigeria. We are recruiting to fill the position below: Job Title: Medical Receptionist / Phlebotomist Location: Jabi, Abuja (FCT) Employment Type: Contract Responsible to: Laboratory Operations Manager Overview The medical reception work entails coordinating the daily administration of patients, visitors, staff and consultants. The professional splits work between front-desk tasks and clinical tasks. The phlebotomy work involves blood collection, infection control, sample labelling and data entry. Hence, the Medical Receptionist and Phlebotomist is responsible for scheduling appointments, relaying patient enquiries and the digital entry of patients’ records, while also being able to draw quality samples from patients in a smooth, ethical manner and label those samples for medical testing. Description The position also requires a good understanding of professional front-desk conduct, client and test scheduling management, patient communication, front-desk workflow, laboratory software use, office coordination, routine forms and records handling, patient billing and verification, privacy policy, and the pace of day-to-day laboratory office operations. The position plays an important part in how organised, responsive and efficient the workflow feels to both patients and staff. The position also contributes to supporting the operations and functioning of the laboratory. The Medical Receptionist and Phlebotomist will work as part of the front-office team and the laboratory team, while interfacing with the maintenance, sales and marketing, and finance staff. The Medical Receptionist and Phlebotomist position requires good knowledge of clinical work, compliance, and adherence to standards and procedures. It requires good knowledge of sample collection techniques. Key Role Functions The key role functions for the position are: Compliance and adherence to all safety and infection control procedures Team support and operations coordination Patient registration, data entry and billing Customer relations and communication Sample collection, labelling and routing of blood samples for laboratory testing Duties and Key Responsibilities: The Medical Receptionist and Phlebotomist is responsible for the following specific duties and responsibilities: Sample collection, labelling and routing of blood samples for laboratory testing: Draw samples from patients using correct techniques Transfer the samples collected to the laboratory and follow protocols for blood sample transport Prepare an appropriate site for obtaining samples, following all safety and hygiene measures and procedures Support the laboratory scientist in preparing and maintaining the necessary equipment and supplies used during blood-drawing procedures Verify the patient’s identity to ensure accurate identification Give information, support and reassurance before, during and after the collection of samples Keep abreast of general medical terms, basic and specialised phlebotomy procedures, and terms particular to blood collection Interpret test request forms Prepare and label the samples collected for testing, procedures and identification purposes Discuss the test to be performed, obtain verbal consent and ensure that the patient understands the procedure Maintain sample collection standards for quality analysis and results for patients Patient registration, data entry and billing: Use the Laboratory Information Management System (LIMS) Perform computer data entry of patient information and blood test requests Update patients’ records and keep track of the data and information Perform cost estimates, billing and invoicing tasks, and take payments Collect all necessary information from clients Use other computer programs such as Microsoft Excel and Word Compliance and adherence to all safety and infection control procedures: Follow Standard Operating Procedures (SOPs) while performing duties Maintain a clean, safe, healthy and secure working environment Follow biomedical waste disposal protocols for the disposal of clinical waste Understand and follow all safety and infection control procedures Practise precautions to control infection Maintain and promote quality in all processes and operations Customer relations and communication: Maintain confidentiality and respect clients’ need for privacy Contribute to routine communication tasks to ensure sustained visibility and business growth Work well under pressure and communicate effectively with patients Follow the organisation’s guidelines for communicating with staff, patients and partners Relay messages, send results and communicate health information Stay up to date on all tests, service products and related information Communicate with the laboratory staff and other staff to provide relevant, reliable information Read internal communications Use proper manners when greeting and interacting with patients Answer phones, review messages and relay patient enquiries Team support and operations coordination: Communicate, share information and collaborate with other team members and staff to enable efficient delivery of work Maintain records of office material stock and communicate requests for supplies and office maintenance work Contribute to the organisation’s strategic goals and efforts Work effectively with other people to meet requirements: and the organisation’s standards of performance Follow the organisation’s policies and procedures Adhere to the employee code of conduct Requirements: The nature of the work of the Medical Receptionist and Phlebotomist is typically client-facing and hence requires a mix of specific requirements: Minimum Educational Requirement:Degree in Nursing, Medical Laboratory Technician, Medical Laboratory Scientist or training as a phlebotomist Key Requirements:Knowledge and experience: of venipuncture, finger-prick techniques and sample labelling. Experience: with biohazard waste disposal and following safety guidelines. Experience: in the use of a Laboratory Information Management System (LIMS) or hospital software. Customer service experience.Organisation and time management skills to handle a variety of tasks effectively. Preferred Technical Training:Post-NYSC 1–2 years’ work experience; certificate from an accredited phlebotomy programme (mandatory only for trained phlebotomists) Required Competencies: The required competencies for this position are: Blood Samplecollection, writing skills, reading skills, effective oral communication (listening and speaking) and interpersonal skills. Planning and organising skills. Computer application skills. Attention to detail. Patient centricity. Professionalism. Continuous learning. Teamwork. Efficient resource use. Working Conditions: The Medical Receptionist/Phlebotomist position incorporates both healthcare administration work and clinical work, in line with modern industry trends. The duties of the position are carried out in person, not remotely. The working environment is a standard, well-equipped medical laboratory setting. The Medical Receptionist and Phlebotomist works five days a week at the laboratory in Jabi, Abuja, with occasional short visits to clients’ residences or offices for sample collection. How to Apply Interested and qualified candidates should send their cover letter and curriculum vitae (CV) to: [email protected] using "Medical Receptionist / Phlebotomist" as the subject of the email. Note: Only shortlisted candidates will be contacted. Shortlisted applicants will be invited for an interview. Application Deadline: 8th August, 2026. View all Jobs in Nigeria Abuja