Customer Service Representative
AI summary
Mishra Global Services Limited is hiring a Customer Service Representative to handle inbound customer inquiries via phone, email, and live chat. The role involves account management, issue resolution, and CRM logging. Salary is N200,000–N350,000 per month with health insurance, paid time off, and growth opportunities. Apply by email before 11 September 2026.
- Salary of N200,000–N350,000 per month plus performance incentives
- Health, dental, and vision insurance provided
- Paid time off and company-paid holidays included
- Clear internal growth and professional development paths
- Requires 2–4 years of customer service or call center experience
- Application deadline is 11 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N200,000 - N350,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mishra Global Services Limited and the role in Abuja.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mishra Global Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
In this role, you will serve as the primary point of contact for our customers, addressing inquiries, troubleshooting issues, and ensuring an exceptional experience: across phone, email, and live chat. We are seeking an empathetic, detail oriented Customer Service Representative to join our support team. Key Responsibilities: Account Management: Assist customers with order placements, returns, exchanges, account setup, and billing questions. Product Expertise: Maintain up to date knowledge of company products, services, and promotional offers to provide accurate guidance. Data Logging: Accurately log all customer interactions, notes, and resolution steps in the CRM software. Customer Support: Manage high volume inbound customer inquiries via phone, email, and live chat in a timely and professional manner. Issue Resolution: Identify root causes of customer complaints, troubleshoot problems, and deliver effective solutions or escalate issues when necessary. Requirements: & Qualifications Soft Skills: High emotional intelligence, patience, and the ability to remain calm when de-escalating tense situations. Communication: Exceptional written and verbal communication skills with strong active listening abilities. Availability: Ability to work flexible shifts, including occasional weekends or holidays if required. Technical Skills: Familiarity with CRM systems (e.g., Salesforce, Zendesk, HubSpot) and basic computer applications. Experience: 2- 4years of experience: in a customer service, retail, or call center environment. Benefits: & Perks Salary: N200,000 - N350,000 per month (Competitive hourly rate / annual salary with performance incentives) Comprehensive health, dental, and vision insurance options Paid time off (PTO) and company-paid holidays Clear pathways for internal growth and professional development How to Apply Interested and qualified candidates should send their updated CV and a brief introductory email to: applywithmishra@gmail.com using "Customer Service Representative” as the subject of the email. Application Deadline: 11th September, 2026. View all Jobs in Nigeria Abuja Customer Service Representative job vacancies in Nigeria