Customer Success Specialist (Career Services)
AI summary
Careers24 Nigeria is hiring a Customer Success Specialist (Career Services) to provide one-on-one career consultations, resume and LinkedIn optimization, and job-search support for an international audience. The role is fully remote on a contract basis, with a competitive salary and clear growth path to Shift Manager or Team Lead.
- Fully remote contract role with competitive pay
- Direct client impact through career consulting and resume support
- Clear progression path to Shift Manager / Team Lead
- International audience and startup environment
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists R11 000.00 - R18 000.00 Per Month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, internship, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Success Specialist (Career Services) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Shift and the role in Not specified.
- Add concrete examples related to sales, internship, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Careers24 Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Careers24 Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Success Specialist (Career Services) role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Shift before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Home / Job Search / South Africa Back to Search Results Customer Success Specialist (Career Services) KwaZulu-Natal Remote Salary: R11 000.00 - R18 000.00 Per Month Job Type: Contract Sectors: Human Resources Consulting Recruitment Reference: 2377597 Apply before Sep 29 2026 | 56 Days left Apply Vacancy Details We’re hiring a Customer Success Specialist (Career Services) Join a fast-growing global career coaching company helping people land better jobs and build successful careers. At Shift, we support job seekers through resume optimization, LinkedIn strategy, interview preparation, and personalized career guidance. We are part of the Genesis ecosystem - a company group with 13 years of experience: building digital products used by millions of people worldwide. Across news, entertainment, and educational platforms, our products reach over 80 million users every month. We are looking for a Customer Success Specialist to ensure a high level of user support on their way to finding a perfect job. This is an opportunity to work with an international audience, influence the customer experience, help users make the most of our services. Responsibilities: Hold one-on-one career consultations via Google Meet, providing practical job search advice and recommendations. Create and improve resumes and cover letters. Conduct LinkedIn profile audits and provide structured recommendations. Upselling relevant services during communication with clients. Research job openings and recruiters based on specific client requests. Minimize the risk of negative feedback and chargebacks. Work with CRM and internal team tools. We offer: Competitive salary. Fully remote work. 20 paid leaves. Startup environment with high responsibility and impact. Opportunity to develop expertise in international career consulting. Real career growth to Shift Manager / Team Lead. Work in a team building a new product for the global market. Hiring process: If your CV meets our requirements, we reach out to organize a short intro call. If it’s a match, we ask you to complete a test assignment. In case of successful completion of the assignment, we invite you to an interview. If everything suits us both, we send you an offer! If this all sounds like you, and something you are interested in, do not hesitate to apply! Send your CV to mheanry@shift.careers with Subject: Customer Success Specialist (Career Services) Application Candidate Requirements: Requirements: English proficiency at Advanced level or higher. Experience: working with international clients via phone or video calls. Strong communication skills: ability to handle client requests professionally and promptly. Attention to detail and structured thinking. Solution-oriented mindset. Flexibility to work on evenings and weekends if needed. Nice-to-have: Experience: with CRM systems. Experience: in sales. Genuine interest in career coaching and working with people. Apply Hot Job 158 people have applied for this job. 1295 people have viewed this job. Previous Next