Customer Service Representative (FinTech)
AI summary
Netzence Sustainability Limited is hiring a Customer Service Representative for its FinTech operations in Nigeria. The role involves frontline customer support, client satisfaction, and KYC reporting. Candidates need 1-3 years experience in fintech or service industry and fluency in English.
- FinTech experience is mandatory
- 1-3 years experience, preferably in a team lead or managerial capacity
- Native Nigerian languages are an added advantage
- Application is online via the provided link
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, call_center, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative (FinTech) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Netzence Sustainability Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative (FinTech) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Netzence Sustainability Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative (FinTech) at Netzence Sustainability Limited ⏲ Jul 29, 2026, 2:17 PM ⋕ View all Customer Service & Support jobs Netzence Sustainability Limited is a sustainability technology and management company dedicated to combating climate change by making carbon emissions reduction accessible, actionable, and rewarding. We are committed to realizing the 2030 emission reduction target, the 2050 and 2060 Net Zero targets, and the United Nations’ Sustainable Development Goals (SDGs). Founded on the principles of innovation, collaboration, and firm commitment to the planet, we are driven by a singular, transformative vision -to spearhead a sustainable transformation and contribute significantly to achieving critical global sustainability milestones. We are recruiting to fill the position below: Job Title: Customer Service Representative (FinTech) Location: Nigeria Role Summary The Customer Service Representative will deliver frontline customer support and ensure that clients receive excellent assistance with the technical aspects of products or services and solidifying customer satisfaction. Fintech experience: is mandatory. Key Responsibilities: Being aware of all new information related to products, procedures, and trends. Seamless customer service operations and ensuring customer retention. Working on the customer support department’s day-to-day functions. Implementing customer support processes to enhance customer satisfaction. Responding to inquiries and escalation of complex customer support issues. Maintaining records and providing detailed reports on the customer dealings (KYC reports). Ensure optimum service and sales levels so that each customer receives excellent sales and customer service experience: and solutions. Resolve issues in an orderly, polite and timely manner. Qualifications Experience: dealing with both standard and high-end customers (fintech or service industry). Computer-based knowledge. Experience: working in a small to medium organization. One (1) to three (3) years work experience: preferably in a team lead and/or managerial capacity. Fluent in English (Native Nigerian Languages are an added advantage) How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Customer Service Representative job vacancies in Nigeria