Head of Product, Digital Collections

AI summary

Renmoney is hiring a Head of Product, Digital Collections in Lagos to lead strategy, analytics, automation and technology across its digital collection ecosystem. The role focuses on building data-driven tools, optimizing collection processes, improving recovery efficiency, and managing KPIs. Candidates need 3+ years leadership experience in collections within banking, microfinance or collection agencies, plus strong SQL, automation and technical skills.

• Senior product leadership role in a fintech company
• Hybrid work model based in Lagos
• Focus on digital collections strategy, automation and analytics
• Requires 3+ years leadership experience in collections
• Strong SQL, API and automation skills needed
• Competitive salary with paid vacation and growth potential

Description

At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you. Read more about this company Head of Product, Digital Collections Job Type Hybrid Qualification BA/BSc/HND Experience: 3 years Location Lagos Job Field About the job We're looking for a Head of Product (Digital Collection) to shape and scale our digital collection ecosystem - from strategy and analytics to automation and technology. Your mission will be to build data-driven tools, optimize collection processes, and enhance recovery efficiency through smart products and innovation. Key Responsibilities: Develop, implement, evaluate, and continuously optimize collection strategies, tools, methods, and analytical models Define and manage key KPIs for the collection department to ensure sustainable portfolio growth and operational efficiency Identify growth opportunities, design and run pilot projects, test and implement new strategies Drive process automation across collection operations — manage, assess, and modernize technical systems, including telephony and robotic solutions Deploy and refine collection scoring models to improve segmentation and recovery outcomes Collaborate with external vendors and technology partners to identify, integrate, and implement innovative solutions Analyze key performance indicators for collection and pre-collection, monitor delinquency trends, and identify deviations and growth points Automate analytics and reporting, manage the KPI system, and oversee team performance evaluation and motivation within the collection department. Requirements: 3+ years of experience: in a similar leadership role within a bank, microfinance organization, or collection agency Proven experience: in designing, launching, and optimizing business processes in the debt collection domain Experience: implementing and maintaining automated collection systems (including configuration of robotic tools and telephony) Strong technical acumen: understanding of APIs, system integrations, backlog management, and task prioritization Solid SQL knowledge and ability to work with databases to analyze and optimize collection strategies Data-driven and systematic approach to collection management — capable of translating ideas into measurable results and vice versa. Benefits: Opportunity: The opportunity to work in an innovative fintech company with a global reach Benefits: Competitive salary, paid vacations and additional day-offs Growth Potential: Accelerating your product leadership career in a high-growth, innovation-driven fintech Purpose: Build tools that empower thousands of clients to thrive and succeed. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Renmoney on www.linkedin.com to apply Build your CV for free. Download in different templates.